Southside Medical Center's Online Review Report Card

Very slow been here for a hour and the doctors wasn’t even in yet….Now that the doctors is in I’m still waiting told them my pain was at 10‼️

This is the most unprofessional establishment I have ever seen. My son came in to get a follow up for some labs that he had done in the adult medicine department. His appointment was after hours and the entire department was ghetto and unprofessional. The staff wasn't wearing name tags and when we asked for her name, she blurted out"Tiffany", which I knew was not the truth because I asked another staff member her name and she said Tiffany also. I tried to speak to the administrator over the department, I was told her name was Ms Dudley. When we called her we were rudely hung up on, I left a message and she has yet to return my call. When I pay good money for my insurance benefits (blue cross blue shield) I deserve better treatment for my money. This place should be closed down, it doesn't make sense that we were treated so poorly when trying to seek medical attention. I will be taking further action and maybe even contacting the media to get a full investigation as to why people are being treated poorly in this establishment, and it's always the people of color that treat their own kind with disrespect. The people working in this establishment are under paid ,low budget, with no class. Black people we have to do better. I will not be going back. I will take my hard earned money to Buckhead from here on out.Do not waste your time coming here..

AMANDA with the glasses at the pharmacy desk has a nasty very rude aura to her was nasty when i picked my meds up which was two days in a row because the doc didnt send them down like she said a week prior to talking to me

The worst doctors office ever the staff is rude the service is slow and the doctors are very lazy and will misdiagnose you always get a second opinion or just don’t pick this location the phones never work and when you ask for the person in charge they will never call you back

This is really an unprofessional and Ghetto business everyone seems so miserable I mean even the receptionist in the children’s center have awful attitudes ….. I specifically made my kids appointments early so that I can still go to work on time. The first appointment was at 10:00am and the lady at 1130 it’s now 11:35 and there are 3 people still ahead of my kids… I’m starting to think their doctors are lazy and late everyday……

Man this place is the WORST! the receptionist ‘Courtney’ is so RUDE ! She made things complicated instead of trying to help me. I came on time to my appointment and they basically took an hour just to get me sorted out. After, they told me I’d have to reschedule because it was too late and they have other appointments which wasn’t my fault because I came ON TIME ! They told me something completely opposite of what I was told over the phone :( I don’t recommend a dog going there !

Wasted my time and money numerous times coming here. Communication is terrible here.

They are very rude and unprofessional they do not know how to speak to people.. front desk dont know what they are doing not professional at all a young man had his bag of food in his hand when he was called to the back the lady that called him back said rudely "you cant brang dat back here" he ask what you want me to do she said ionkno real rude ..its not what you say its how you say it

They said I could walk in without an appointment.. They DID NOT tell me they ONLY do an exam! I waited 3 hours for them just to LOOK at my teeth and give me one x-ray! Then told me I had to schedule an appointment for a cleaning..a whole 4 months out! ... And another SEPARATE appointment for a filling... Also 4 months away! I wasted my time and my money... They could have told me all this when I called!!!!

The ladies in the dentist and optometrist department are very rude and unprofessional. They provided me with wrong information weren’t apologetic and gave me unnecessary attitude afterwards. I am transferring and not going to think twice about it. The guy at the front desk is helpful and tried to get the correct information but the ladies were rude to him and over talks him like they are talking to a kid. They never answer the phone and the list goes on and on. One of the ladies complained the whole time about working there . This place is a whole entire GHETTO mess