The Art Of Touch Therapeutic Massage Center's Online Review Report Card
The Art Of Touch Therapeutic Massage Center
4.4
Average Star Rating
742
Total Reviews
42
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
The Art of Touch received 85.6% positive feedback, with patients praising the professional staff, relaxing environment, and exceptional massage experiences. However, 14.4% of the feedback was negative, primarily citing scheduling issues, inconsistent massage quality, and communication lapses. Overall, the practice excels in customer care but could enhance consistency and session management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of The Art Of Touch Therapeutic Massage Center's Reviews
Johanna is an angel! She gave me relief after two weeks of pain in my shoulder. She has a customer for life.
Reviewed On Google
Kim D. was phenomenal! She was super friendly and comforting. Her massage style was great and she listened to what I was looking for regarding any areas of focused - 60min Deep Tissue. The space was lovely as well! Definitely will be a frequent client.
Reviewed On Google
Kim was amazing. Very for professional. My neck and shoulders felt 1000 % better after the massage. Highly recommend!
Reviewed On Google
Johanna was very accommodating and the massage was incredible. I walked out feeling 10 times better than when I arrived. Johanna did a great job of communicating with me to target problem areas. It was a bit tricky to find, but I called and was able to get help with directions!
Reviewed On Google
$170 for a weak body rub? I did get a nice, relaxing Swedish oil rub. The problem is that I scheduled a deep tissue massage, specified the maximum "firm pressure"on the intake form, and told the therapist that I was looking for a tune up, not a relaxation session. Based on this, I should not have been dozing off on the table as the masseur artfully rubbed oil on my skin. I should have been in significant discomfort as a therapist did meaningful work on my muscles. I've had many massages in different styles. I've studied massage myself. This is certainly the most expensive massage I've ever had, and the most disappointing. Looking at the list of therapists on their website, the one they scheduled me with does not even have deep tissue listed in his practices. Art of Touch doesn't seem to know or respect the difference between these services, and seems more interested in presenting a glitzy spa vibe than actually providing proper service.
Reviewed On Google
The ladies at the front desk were super warm and welcoming. Claude is probably one of the best massage therapists that I’ve ever had. He always assesses what I need before the session and then delivers what was requested. He also gives an assessment of what he felt during the session afterwards to let me know where he felt the most tightness in my body.
Reviewed On Google
My husband and I received a couples massage. The price was reasonable. The customer service, quality of massage and overall experience was just ok. However the aesthetic of the salon was nice. It doubles as an art gallery. Parking and entering the salon was a bit tricky. It's attached to an apartment building. So you have to access the parking garage around the backside of the building and the entrance is on the 2nd floor of the garage.
Reviewed On Yelp
It's my third time here and every single time I leave so relaxed! Johanna is my absolute favorite. Such a pretty space, too!
Reviewed On Google
I was not pleased with my experience. I had a 90 minute deep tissue massage and the therapist did not apply adequate pressure it was more like a relax and was more of a rub down than a massage. They did not massage my feet either. Not worth the money in my opinion maybe I was paired with an inexperienced therapist.
Reviewed On Google
Sherlene was phenomenal. One of the best massages I’ve ever had. The place is beautiful, doubling as an art gallery, which really helped to get into a zen mode. And the staff were lovely. Arli was a bright smile and presence and very helpful.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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