Augusta University Dental Associates's Online Review Report Card
Augusta University Dental Associates
3.5
Average Star Rating
35
Total Reviews
5
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Augusta University Dental Associates's Reviews
Super positive experience even from calling to make an appointment. Ms. Cathy who works in the office staff loaded my insurance into my profile as a new patient, got me in quickly, and even estimated costs for my appointment. She even walked in to see me to say hello! Dr. Latour did a very comprehensive exam and was willing to chat with me about my findings. She was very reassuring and made this a very anxious experience calming and comprehensible. Very good staff and quality of patient care!
Reviewed On Google
I just love it here & Abby is the greatest!!!! They’re so thoughtful & take great care of you..
Reviewed On Facebook
super friendly and informative staff could not ask for a better experience I would recommend this to anybody that is in need of some severe dental Care
Reviewed On Facebook
Nice, well caring & very professional
Reviewed On Facebook
Bad service, wasted 30 minutes of our times and still told us that we had to reschedule, and their employees were not well trained. They said we can arrive at 11:15 but no later , we arrived at 11:14 but they did not let us in. When we are early we still have to wait 30 minutes, and when we are right on times they still won’t let us in. Also every time we had to drive 40-45 minutes here and they didn’t have empathy for us.
Reviewed On Google
While the dental care was great, the business office has the dumbest folks in the world working there. They have failed to credit a payment I made back in January to them and they want to keep billing me for the same charge. Even though I have proof that I paid it from Citi Bank. Everytime I call there I get a different story from a different person. I will never go there again. What a nightmare!!!!!
Reviewed On Yelp
They are awesome with my special needs child and my 5 year old...
Reviewed On Google
I have been trying to reach out to them for MONTHS. The guy who picked up my last call (month ago) laughed at my face when I told him I had a referral and said it took 6 months for me to get an appointment, my regular dentist and my wisdom teeth dentist from other places had told me to get a cap ASAP I’m a 18 year old I should not have to be on top of them for them to provide me with some decent service (this is the only place that accepts my insurance) . Now I’m up at 5 am in pain writing this review so hopefully they see this over the weekend and give me a call or I’m going to straight up show to their location and sit there until they treat me like a person.
Reviewed On Google
Person at Dental Clinic who answed the phone was very rude. Although they are only place to take my daughters insurance... Id rather pay cash and feel welcome and safe.
Reviewed On Google
waited 2 hrs. just for an oral surgeon resident to prescribe antibiotics, after she thought she was getting her tooth fixed.
Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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