Tania Serrano's Online Review Report Card

Dr. Serrano is using Gen Path labs for the lab work. Blue Cross Blue Shield does not seem to cover the lab work of this service provider. For this reason, get ready to deal with the out of network charges. If you decide to use an all-cash walk-in clinic instead of Dr. Serrano's office, that would save you about a thousand dollars in invoices for a simple annual checkup visit. According to Gen Path labs, my visit cost me about $1100 in labs. The invoice states that I'm a self-paying patient because the doctor decided to chose the out of network lab.

Dr. Serrano is a very experienced women and baby doctor. She is very quick and intelligent yet genuinely listens when you talk with her. Every annual visit my check ups are quick and I barely feel anything, unlike other doctors that cause pain and bleeding. When I was close to time of having my 4th child, I was worried and felt something was going to go wrong. All tests showed all was healthy. She scheduled for me to deliver my baby a week in advance, said 2 weeks would be fine, but I didn't feel comfortable about that. I felt very confused, not wanting to have the baby sooner so she could develop fully yet feeling like something is wrong. She was patient with me and rescheduled me for 40 weeks. In the past I would carry to 41 weeks. I had reservations about her breaking my water since the baby would need to come within 24 hours of that time but in the end I knew she was right and I was fearful and that I needed to trust her. My nurse, who was so great in tending to my every need, allowed me to have too much epidural which made it so I couldn't feel a thing when it came time to push and that was one of the most important parts of delivery for me and the doctor knew this. She tried to help me to push naturally but I wore myself out and couldn't do a thing more. She kept asking to use the suction cup and I continually refused. When I was so tired and couldn't do a thing more, she took action and used the suction cup. I felt so guilty not letting her do it to begin with and she knew what was best. My daughter was born with beautiful coloring and due to the doctor's experience, my baby didnt have the usual bruising and swelling on her head from the suction cup. I thanked her so much for knowing what to do.

I HAVE BEEN GOING TO DR SERRANO SINCE I WAS 18. SHE DELIVERED MY FIRST BABY AT THE AGE OF 31. DR SERRANO DELIVERED MY BABY WHILE SAVING MY LIFE (EXTREME LOSS OF BLOOD DURING C-SECTION). SHE HAS ALWAYS BEEN WONDERFUL TO ME BUT AFTER THAT DAY SHE BECAME MY FOREVER AMAZING GRACE!!

Dr. Serrano is a great doctor very good bedside manner but the wait time is ridiculous

I love Dr Serrano, she is so kind and very professional. She really cares about her patients.

I love Dr. Serrano. She is very compassionate, intelligent, and has a good bed side manner along with a good sense of humor. I have always followed her medical advise concerning my health issue and have not had any problems.

This doctor is a keeper. Finally found a doctor who takes the time to really listen no matter how many patients she has. She's also very precise when explaining or recommending specific subjects and she makes you feel like she really cares. Her years of experience is very evident.

I love this place . Definitely recommend it . Every one is so sweet and you can defiantly tell that they got a passion for what they do . Every check was great . Was my first baby and was just blown away by everyone their .

I've had many doctors over the years but she's a keeper. I finally found a doctor who takes the time, no matter how many patients she has, and listens to your every word. She's very precise and detailed in her explanations and recommendations. She makes you feel like she really cares about you. She has years of experience and it's evident. I would definitely recommend her if you're young or older.

As an individual we all have to make choices. We may choose a pastor, choose our mate, and choose a doctor. I choose the best Doctor. Dr. Serrano has been a very good doctor to me and I will recommend her to anyone.

Scheduled an appointment with Dr. Serrano in April at 5 weeks pregnant, she gave an appointment date, first appointment was confirmed an hour before arriving, I got there and it was rescheduled for a later date. Went in on that date I was rescheduled (now 14 weeks pregnant) (which was abt a month later), I was given a sonogram (she stated it was for a "confirmation of pregnancy", well I already knew I was pregnant), and was sent home and rescheduled for another apt 30 days later. Paperwork was given to me from my job for my doctor to fill out to be excused for the absences I'd miss due to doctor's appts, etc. This paperwork was faxed to the office in the beginning of May, now I'm suspended from work bc that paper work never got filled out. I called the office and it couldn't be found. So today, I'm 14 weeks still haven't seen a doctor and now without a job thanks to the unprofessionalism of this facility. I definitely recommend no one to this location.

I have been to Dr. Serrano for 6 pregnancies. She has always been there for me. I am high risk so she really has to "baby sit" me thru all of these too. The wait time does vary because you never know if she has to run out and deliver someone else. But be considerate because she would do the same for you.

Dr. Serrano is wonderful. Very engaging and kind and spends plenty of time answering your questions. However the office staff, while friendly enough, is horrible at scheduling appointments and returning calls. Times when I've tried to call 5 minutes after the office has opened, the phone just rings with no answer and no pick up. Then when I do manage to get an answer later, I'm almost always transferred to an answering machine. I wish the front office was better because Dr. Serrano is great

Dr.Serrano wasn't even available to deliver my son. Every visit seemed as if she was always in a hurry to get to the next patient. I didn't returned when I got pregnant with my 2nd child.

The front office staff is the most unfriendly and very rude!

She is a wonderful ON/GYN. I've used her for both of my pregnancies and I'm planning on using her in the future as well. Dr. Serrano was very thorough with me and went the extra mile to make sure my kids were healthy. She didn't try to force me into anything I didn't want, especially when it came to deciding between a VBAC or repeat c section.

Had close to or over a dozen visits for this pregnancy and about a quarter of them had to be rescheduled. A long wait for almost every appointment and then once in the room another solid 10-15 minute wait. The office staff is terrible the most uncaring unfriendly office I have EVER had the displeasure of interacting with. While Dr. Serrano is a good doctor I DO NOT recommend going here unless they do something about their staff the aggravation is NOT worth it.

I wish Dr. Serrano was my family doctor, my endocrinologist, my oncologist, my ophthalmologist and my dentist!

Dr Serrano takes the time to listen to concerns, questions and really makes this dreaded annual appointment bearable. She is a very sweet, yet professional lady and she doesn't make you feel like she is a rushed God-complex doctor who is doing you a favor by just showing up. She respects her patients time and feelings.

Excellent OB/GYN!!! Staff is very courteous also.