Alliance Spine And Pain Centers's Online Review Report Card

Horrible experience.  Like a revolving door for pain patients.  Get your money and get you out......    The wait time was ridiculously long.  Waited almost 2 hours  And they couldnt care less about making me wait even though I had left work for WAY longer than I expected.   Dr. Rosenfeld barely listened. I felt no genuine concern from him. I heard him in his office having a personal conversation on the phone while I was waiting and waiting.  2 injections neither worked.   Went to a spine and neurosurgery doctor NOT a pain management place.  Got 1 injection felt better immediately after getting off the table.   OH and I was NOT put under anesthesia and charged $1000s of dollars.  This place is awful.  Find somewhere else to go.   Find a Spine Center NOT a pain management clinic.  They offer the same thing.   Its terrible I had to wait 5 weeks to get into this pain center.  I got an appointment at the actual spine center within 1 week.

The staff are all basically nice to deal with. The problem is getting a Preauth done in order to get pain medication refilled each month. My last visit was on 1272020. The nurses and staff were informed that they needed to submit a Preauth for my pain medication as they have to do each month. Lately I end up either running out of my pain medication or very close to running out before they will submit anything. I have to constantly call them several times a day to remind them. They always say it takes up to a week to get the Preauth done or that it has already been submitted but my insurance says they havent received one and it only takes 2448 hours. I dont know whos job it is to submit a patients Preauth but someone is definitely NOT doing their job. My insurance has offered to help me find another pain management provider which I plan on doing at the first of the new year.NOT everything can be blamed on covid19 but Alliance Spine and Pain Management will use that as an excuse or just lie to you saying they have submitted the Preauth when they havent done a thing.

Ive been using this group for almost a year now and have never had a problem with staff or doctors. Could the negative reviews have been left by drug seekers? I have 3 kinds of arthritis which cause quite a bit of pain. This group of medical professionals have always been considerate and medication is only dispensed when there is not an alternative.

I am in the pain clinic now with the PA Brandon. He is rude and tells me he only has 15 min to see me and refuse to hear what Im saying. He got me so hyped that I thought I was going to have a breakdown. Dr. P. Gupta is sweet but I hardly see her anymore.

Would not recommend. The first visit within minutes they considered me a Drug Seeker and all I was trying to do was get some help. I was referred to them by the VA and they made it hell to get care.

I luv my whole team Ive been wDr. Hord since I moved 2 Georgia 11yr ago...1 of best doctors I ever had

Absolutely the rudest receptionist and evidently they dont care.. so many negative reviews and nothing done... wont be coming back and will be activelyPromoting that others I care about do elsewhere

I have been seeing Dr. Rosenfield for about 7 years now.I have a rare condition called Neurofibromatosis Type 1. He has worked with me on managing the constant pain that I am in.He addresses my concerns and answers my questions. I have been to many doctors whom I feel do not even listen when I talk to them and explain to them what is going on with me. Most doctors give me and uhhh huuuhh.. yep mmmmmmm etc...Dr. Rosenfield actually listens and responds with advice The rest of the staff is friendly and accomodating.

The Doctor is perfect and nice but most of the staff are horrible the don’t know what they’re doing including the all alliance spine facilitie the staff need to go back to school the so dumb

Absolutely horrible clinic staff. They treat you like a thirdrate person. Doctor Escorcia seems fine but the second you make a request of anyone else its a terrible experience. No one there seems to care about you as a patient just making sure they get every possible visit procedure and urine test $800 in house from you to pad their pockets. That doesnt mention them charging my insurance for a visit that was supposed to be no charge because they messed up.