Union General Health System's Online Review Report Card

I wanted to do an updated review after having major surgery. Two years ago, at the age of 44 I was seen in Dr. Stirton’s office where he explained that I needed a left knee replacement. The plan was he was going to buy me as much time as possible with non-surgical techniques and I would know when it was time for a knee replacement. For the next two years just as he said, when my knee bothered me, his office was quick to respond and get me the next available appointment and his PA Brian Hass could evaluate what would be the best option for me. To say they are a friendly office is an understatement, I never have walked in the door, and am not greeted by my first name. Their office from the front staff to the back has made it a priority to build a relationship with me as their patient. This office is knowledgeable and well manage and it shows. Dr. Stirton was correct when he stated I was the one that would know when it was time, I knew it was time for the surgery and called the office and scheduled it. As a mother of 4 the youngest being 2, being a personal trainer and gym owner, going to school for nursing, working full time as a med surge tech, it is fair to say my lifestyle is active and my livelihood depends on it. Prior to my pre op I had anxiety of what the future would hold. How long would I be out of work? Could I resume an active lifestyle? Dr. Stirton came in, and he already knew these were my concerns. He simply reminded me I needed to trust the process. He was up front about what to expect about the recovery and it would be painful, he does not sugar coat the pain nor the recovery. Day of the surgery I am 100% sure he came in, but it is what his P.A. Brian Hass said that I remembered when I woke up and remains true. As Brian walked out of the room, he said, “We got you.” They have and they continue. When I woke up and walked the first time, I knew my decision was the best one. I had a stable knee for the first time in a long time. I was off the walker and walking on my own in 2 weeks. The pain was not as bad as I anticipated. My care and follow ups have been great. I was walking over a mile by 4 weeks and calling the office begging for a release. At 6 weeks I was released to work without restrictions. My shifts are 12-16 hours and require 12-15k steps, I put in 68 hours my first week back and had no problems with my knee. Now that I see what I will be able to do and how my knee was holding me back, I wish I would have down this sooner. One more thing I must mention, my scar is BEAUTIFUL!!!! Go online and look at some of these knee scars and look at the scars that come out of this office. They are not the same. Thank you Dr. Stirton and Brian Hass for giving me my life back and thank you for having a jam up office staff. I hope I am not back anytime soon but will refer.

My care from Dr Stilton, Brian & their new fellow was great! I felt listened to and treated well. My knee this morning feels so good.! The wait time was long but we’ll worth it. I am a new grateful patient.

Very impressed! Hardly any wait time even in the exam room. All the staff were on top of their jobs and things moved smoothly. Doctor Macbeth was very nice and took time for all my questions. I feel confident all will go well with my carpal tunnel surgery.

Dr. Macbeth, and David, along with his entire staff are absolutely amazing. Their new nurse Cameron, is amazing as well. Great job everyone.

Dr. Stirton and the staff at UGH is wonderful.

Great people.. fantastic hospital

Dr Stirton did my reverse shoulder surgery. He did a great job. Would highly recommend him. No more pain and getting my mobility back.

Very helpful, professional and the Dr. took his time discusing all options that I have. No pressure by anyone there.

I went to see Dr Stirton last year after injuring my shoulder. He sat with me and really listened and we came up with a plan of action. I worked with his team for months and after an MRI was told I would need surgery. I met with him prior to surgery and again he sat with me and explained everything and what to expect. After surgery he sat with me and explained what was found in surgery and again came up with a plan for recovery. I never ever felt rushed and he made sure I was okay before he left the room. It was the hardest thing I have ever done but I am 4 months out and feeling stronger than ever. To Dr Stirton, the nurses and receptionists, Brian, and Ben....thank you thank you thank you....you guys are amazing!

Kind, professional and organized. Highly recommend.