Jennifer Jones's Online Review Report Card

There are times that you might have to wait some but many of her patients (possibly including you) are very, very sick. You may someday appreciate a little patience from someone else.

Very caring, easily understood

Great doctor and nurses , you can’t complain about a wait ( which has never been long ) when dealing with peoples lives, takes time, listens, staff is awesome

Yes, occassionally there is a wait; however, I have never felt rushed when I see Dr. Jones. She is an excellent doctor, knowledgable, compassionate, and she takes the time to provide a thorough examination and ask and answer questions. I highly recommend Dr. Jones.

I had my first appointment with Dr. Jones at the Blue Ridge office. I waited 40 minutes to be taken back. I was worked up and then told they were behind and I needed to get back to the waiting room. I was told 3 people were ahead of me. Mentioned I would wait 30 minutes and then leave. Shortly after the nurse supervisor came to me in the waiting room and told me they were 2 1/2 hours behind. I had already waited approximately 50 minutes. I was asked if I wanted to reschedule. I asked by I was not called and given the opportunity reschedule before I drove an hour. No answer. Or at checkin. I told her I would not be rescheduling and I was not coming back. Office staff had no regard for patients. Awful management.

Dr. Jones is a amazing Dr who listens to you and has empathy and is highly intelligent. She is up on latest treatments and truly shows she cares about you and will spend as long as is needed to "Hear" any concerns or questions you have. The staff at the center are also amazing and Lacy needs a shout out as well for how much she does with the patients when it comes to Insurance and paperwork for Dr. Jones patients under her care. I recommend anyone who that wants to go to her understand that the wait is longer than any normal doctor or appointment you have had in the past but is well worth the wait. I believe the wait is so long because she "Does her Job and listens to her patients"! She is the best doctor I have seen in 53 years of seeing doctors.

I arrived for my first appointment with dr. jones and after 40 minutes was taken back and worked up and then told there were 3 people ahead of me. I was told to return to waiting area. I told them I would wait 30 minutes and then leave. Shortly after a nursing supervisor came out and informed me the dr. was running 2 1/2 hours behind. I asked by I wasn't called before I drove an hour to get there? She asked if I wanted to reschedule. I said I was never coming back. Office totally mismanaged. So inappropriate to not inform patients of scheduling problems. Shame on them!!!!!!!!!

Only seen her once. Second visit, I had to rescedule because I had waited for an hour and a half. Back for rescheduled appt. Been here for another hour and a half and was just told it would be another hour as I see several other patients come and go that got here long after I did....

Extremely kind caring and knowledgeable, What more could anyone hope for with your doctor or a person. She is the real deal.

appointments cancelled while waiting in with no good explanation.

Dr. Jennifer Jones is such a caring, wonderfully skilled physician. She treats you like more than a patient. You are like a part of a big family when you are her patient. Her staff is wonderful and is always attentive to your needs when everything is so scary when I had cancer. I would definitely recommend her, she saved my life.

I love Dr Jones. She listens when you talk. She cares how you feel, she explains things and takes time with her patients. You might have to wait to see her but you know she will take the time with you that you need.

Dr. Jennifer Jones is a wonderful doctor in all respects. Her bedside manner and her optomistic personality , is a pleasure. Her diagnostic expertise and knowledge are amazing traits usually not found in a doctor practicing in a small southern area.

Although the wait time after arriving for an appt. is excessive, Dr. Jones is efficient, thorough, caring and does not rush when with a patient. explaining why there is such a wait time. She is sincere and of upmost importance to us and many others, she is a Christian!

I'm confident that I would not be alive today where it not for Dr. Jones. She is very thorough and knowledgeable about getting you to the right staff for treatment should your care involve that of another physician.

Dr. Jones has been diligent in trying to help diagnose my problem. The staff are extremely courteous. The only negative is the wait time is usually at least an hour for a scheduled appointment. Dr. Jones spends time and asks questions. Her staff calls and schedules appointments and is extremely prompt at sending in prescriptions and following up with any lab work. Overall great experience!