Richard R. Shelton's Online Review Report Card

Dont even bother calling no one answers the phone

I do not recommend this office to anyone I have been taking my kids to several of their locations for 12 years and so far this one is the worse. The staff are rude most of the time and one of the doctors wont even make eye contact whit you and treats you like if you are stupid. This is very unprofessional.The only reason I kept going back is because Dr Crudgington is the best and always takes her time to care for her patients but I had enough with the other issues. It has not been one or two issues have been several. Including the most recent one where Dr Sheldon told me my son was fine he only has a virus when he has been coughing for two weeks wheezing and fever for a week he told me that wheezing was not what i hear that wheezing is when the child cant breath. I may be mistaken but other doctors have agreed with me when i have taken my kids before with a highpitched whistling sound. He did not even tried to test him for the flu or anything else this is flu season a day after I took him to Dacula pediatrics so he was diagnosed with the flu and bronchitis he was prescribed an antibiotic breathing treatment and an inhaler. Another time I took my daughter they say she was perfectly fine and the same night I had to take her to the ER with a rupture ear drum do to an ear infection. The Er doctor couldnt believe they didnt do anything earlier that day at the clinic.The staff are rude when you ask a question and they take for ever to answer the phone just to schedule an appointment.I hate to stop sing Dr Crudgington but this place is ridiculous they need to get it together.from now on Im going to Dacula pediatrics.

Extremely disappointed in my childs first sick visit at this facility with Dr. Shelton. This facility was recommended to me by a friend however it was a different doctor that was recommended. Now I guess I learned my lesson. Not sure if I will go backThe nurse Paula was rude to my sick child and myself Then the doctor laughed and basically made fun of me for telling him one of my childs symptoms that I have been saying to other doctors for several years that those doctors actually checked my child for that symptom instead of laughing at meUnbelievable

1st time visit for my 2 kids. Never going back. Did not feel or look like a Pediatricians office. So much paperwork to complete but none on medical history. Complete medical history was ignored. Prepopulated form for 1 child was provided with all the wrong information because it was based on a visit w an orthopedic surgeon in the Longstreet group almost a year ago. Wasted time editing form instead of completing new forms for both kids. After filling out forms we waited a long time before going into the back. I informed nurse and Dr. that kids were new patients but both were ambivalent about making them or me feel welcomed. Nurse asked me to fill out more forms once in the room w a pencil even though I asked for a pen. Had my own thank goodness. Then she started asking me questions at the same time she had me to complete the forms. Obviously physically impossible to do both at same time.. Nurse was not friendly to kids or me. Acted like she did not want to be there and explained nothing. Neither nurse nor Dr. obtained complete medical history. Nurse had kids undress and never checked to see if either had done a urine test. I had to tell nurse this and then have kids to get dressed again to give urine sample before undressing again. Lab tech had kids to bring urine cups out of bathroom to lab in middle of office. That was just nasty and hygienically unacceptable. During this time saw the Dr. skip past our room since kids were giving samples. Based on the urine results I believe the technician may have mixed up the samples. Dr. did not come back to our room for some time and he was not attentive at all. Did a roll call of my kids names and did not greet any of us. Just immediately sat at computer to half a$$ put some medical information in computer. Dr. and staff did not listen very well. So dont expect to be heard. Dr. left out of room and did not check other issues I informed nurse about that needed to be checked w kids. I had to run out of room and call Dr. back. Dr. barely stepped back in room and did not check the kids. He just nonchalantly raddled off some diagnosis but no remedies to correct them and just walked out. Dr. did not wait to get cholesterol results which the tech said would take just 2mins. each to complete. Now 3 hrs. later went to check out and did not get any paperwork for the visit or diagnosis. Office was totally dark and we were last patients still there. What a way to welcome new patients. I was referred by someone to this office and ignored the extreme negative reviews because I used to perceive them as outliers. I was wrong. Wished I would have heeded those reviews. Dont make the mistake I did.

I spent a great deal of time filling out a questioner before appointment for two separate children. Dr. Shelton never read over any of my paper work never reviewed medical history. Had a difficult time communicating. He made a comment that he was extremely busy because all the parents were coming in for back to school appointments As i was. He made me feel like we were a waste of his time. Worst pediatrician Ive seen in 15 years.

Pretty much ignored my son acted as if my concerns were silly. Pretended to be ok with my religious beliefs on not vaccinating yet dismissed me from the office the day if my sons wellness appointment. Office staff is horribly rude also.