Summit Spine & Joint Centers's Online Review Report Card

I scheduled an appointment with them. they told me at the time of scheduling that they couldn't prescribe pain meds because of the medication I'm already on. i told them I didn't want pain meds I needed an MRI to find out how bad the damage to my spine was and figure out where to go from there. After the intake nurse spoke with me another nurse came in and asked me if I was there for injections or pain meds because they couldn't see me for pain because of my current meds. I told her neither that I just want an MRI and then go from there. Dr. Hamilton came in asked me about what was going on with my back. As I was going over my injuries and symptoms he asked again about injections to which I told him that I don't want to do injections as I've had them before in another location of my back and it offered no pain relief,only to leave huge knots in my back that took weeks to recover from ,I let him know I didn't appreciate his nurse asking me about pain meds when I've already made it crystal clear to the nurse that that's not why I'm here.when making the appointment. I just want the MRI, find out what the damage is, then figure out what the options are and if im eligible for stem cells to which he replied that he wasn't going to order tests for the sake of ordering tests. Then said he couldn't help me. to which I replied I can give you the doctor's names and you can verify I've had 2 mri's and epidurals on my lower back and its not ordering them for the sake of ordering them but to figure out what other damge has occurred since my last mri over 14 years ago . It seems like this isn't a legitimate spine doctor just a place to get injections and get people hooked on pain meds.

Dr : Venu Madhipatla was very professional and courteous. He is very thorough and listens to his patients! I highly recommend him.

I've never had a problem with Dr Mandyam or his staff. I've been seeing him for at least 7years and can literally say he has given me a life back. I thank God every day for his knowledge and wisdom about my back pain. He has down a couple of ground breaking procedures on me that I feel were miraculous. I had a doctor before him that worked on my back and really messed it up and made it worse. I feel I can trust Dr Mandyam with my life and family, as I have a son who has had to use his services also. He has worked wonders for myself and my son. Thank you Summit Spine.

Amazing doctors and staffs! Highly recommend!

Took my father in law to the conyers office to get 2 injections. He went in and brought me paper to sign that I was his driver. They called me when he was ready to go and I pulled to the orange cones. When we got home I was taking off the arm band and it had a completely different persons name and date of birth in it. I tried to call office twice and had to talk to 3 different people and left two messages with two different people and never received a phone call back today! Then I looked at his injections on his back and they only gave him 1 when he was supposed to get 2!! The first person I talked to did confirm the patient that was on his wristband was in the office and their appointments were right there together. So I have no idea if he got what he done what he was supposed to. So frustrated!!

I was extremely disappointed with the treatment, professionalism, and care that my elderly father and I experienced at this center. All new patient paperwork, insurance information, detailed patient information, as well as all other records were sent to the office a week prior to the appointment. Upon my father's arrival, staff called asking "why is your father here?"--which is extremely rude and not very welcoming. In addition, we were told that they did not have his insurance information even though it was all filled out on the new patient paperwork which they later acknowledged. I reminded them that they had already received 15+ pages of new patient, a detailed description of his issues, insurance information as well as other information prior to the appointment. It was clear they had not even attempted to look in his file prior to calling me. Their unwillingness to accomodate an elderly man, who had an appointment, was early, had all paperwork complete and who was struggling with pain--was truly disheartening. I guess it was best that I saw this side of the practice prior to receiving care since they refused to see him (which was a blessing in disguise). In addition, the private transport company who drove my father to the appointment suggested I look for another provider as he himself felt that the practice was "sketchy". If you are considering this practice, I give it a BIG NO! Keep looking...

This office, Dr. Marrero, and his nurse practitioner are horrible. They will tell you one thing and do another, causing you to be in more pain. I cannot have an epidural because things have changed since my first visit and so they are refusing to continue my very modest dose of pain medication. I would love to have the epidural, but I need surgery and my surgeon instructed me not to get the epidural before my upcoming procedure and surgery with him, as it will affect the outcome. They act as if you’re a drug seeker after they don’t give you the amount of medication that was agreed on by you and the doctor. They are so rude, cold, and heartless and do not want to help manage your pain. Not only that, but they are terrible at scheduling. I called twice to get my epidural changed to a regular appointment, since I couldn’t have it done, and they told me it was done both times, only for me to show up and them not have it changed. They also told me twice that I could go pick up a corrected prescription at the doctor’s office and it would be ready, just to tell me they had no intention on printing it correctly and issuing it for what it should be. They told me that my medication is for severe pain, as if I’m not in severe pain every single day for the last month since my spinal issues started. I am never going back and urge anyone thinking of coming to this practice not to.

I work in the medical field and I would not recommend this place. The wait was long for a consult and if you call be prepared to be on hold forever. However, if you owe money they become friendly and available.

This clinic in Rome ga will speedily put you on these pain medications but Dr Thushard Patel is refusing to sign my wife's discharge papers so she can try a different approach. She stopped this treatment over three weeks ago and was told her discharge papers would take up to two weeks. When she calls the secretary informs her the Dr has her discharge papers but they haven't been signed yet.

Everything is okay given that this practice seems to be the ONLY one in this area - no others are around. BUT my pain maintenance had been on 90 day cycles when I moved into this area - office visit to get a refill - this practice only does something between 30 to 60 day out appointments. Thus it is a hassle to get the next appointment.