Aultman Woodlawn's Online Review Report Card

This place has been AMAZING with my dad. He had been in a hospital/LTAC since early January. Had ALOT of ups and downs, and sadly, it seemed a lot people in the previous facilities had no hope for my dad, continuously told us he would not get better and that this was as good as it was going to get. THANK GOD he came to this place. Immediately they started PT overload, got him eating FOOD, not through a tube, got his trach tube out, took care of his stage 3 bed sore, which is in healing stages now, and have just overall been his saving grace. Even when he couldn't handle the extreme PT due to his blood pressure, he was lucky enough to move to the other side of the building that specializes in PT (at your pace) and nursing care. My dad has done a COMPLETE 180 since coming here. I thought i had lost faith in the health care system. And i still kind of have. But Aultman Woodlawn has restored hope that there are places that actually CARE about people, won't GIVE UP on people and want what is best for them and their families and will do everything they can to get the person well and home. All I have to say is THANK YOU, from the bottom of my heart and my family's hearts. You gave us my dad back. Can't tell you how grateful we are. We appreciate all of you there and all that you do. Food is ok lol. But you guys are AMAZING. Thank you again for everything!!!! <3

Try to visit some here…quickly you will learn that this place is a joke, offering lip service for excuses when you call them out on their mistakes. The word imbecilic falls short in description of the administrative policies of this place, and by way of inheritance, the administration itself.

I had a great experience there the therapist s were great and most nursing staff were also like to thank Nancy Kristin and Samantha also would love to thank my nurse amy and maybe see here again just to say hi and hold her hand again

My dad passed away 6:41pm March 8th i,and i wasn't allowed to be with him ,I'm soDisappointed in your f facility.

I previously gave this place 5 stars, that was before they lost my father's dentures and will not accept accountability. He's a double amputee that has fallen out of his chair twice and was left alone in the bathroom. They sent him to the emergency room because he was sleeping and wouldn't wake up. He's a heavy sleeper who was heavily medicated at the time. The only reason they get 2 stars is because not all the staff is bad, it was the administration. The aides were nice and nurses were helpful. However the hospital administration lacks compassion and at times are aloof.

I was a patient at Woodlawn 9 months ago,I found the therapists and Doctors very good, skilled and professional.I could not have better care,at a critical time.I also thought the food was excellent,well prepared.Dennis Furgiuele

Have not been impressed with the care they have been giving my mother. Three times they have not given her anti-rejection medication to her within 3 hours of when she was supposed to take it. She had a broken ankle surgically repaired at Aultman main. When discharged to Aultman Woodlawn she went 11 hours with out any medication to manage her pain. That was the first time they failed to get her anti-rejection medication to her on time also. She can't get to the bathroom on her own and it frequently takes them 20 minutes or longer to answer her call bell. I found less than half the staff friendly or helpful. They are very defensive even when you are asking nicely. It seems that the nursing staff let's the aides get all the call bells. NO ONE is too good to answer a call bell - not nurses, not doctors, not the CEO - all staff should uphold the supposed Aultman mission/core values and take every opportunity to provide care for the patients. I saw 4 call bells going off and 2 nurses sitting at the station with no intention of getting up. Not okay and will end up being a huge liability at some point. The therapy staff have been very good, kind, and advocating for her...therapy and one good nurse named Heather is the only reason she is still there and why this isn't a one star review.

My father was a recent patient, discharged yesterday. I found the staff at Woodlawn to be very professional, knowledgeable and caring. What was most noticeable is how they listened to the patient and their families. Both my sister and me work in similar healthcare environments in Florida and we know great care when we see it. Thank you to the staff at Aultman Woodlawn.

I was a patient there from 8/20/18 to 9/2/18. I received very poor care by both the nursing staff and Doctors, particularly, Dr. Frantz. Dr. Frantz is very sarcastic and condescending and should not be dealing with sick people at all! They are very understaffed! Only 1 aide and 1 RN for each hall of 15 rooms is simply not enough!! I recently met with the Medical Director, Dr. McClain, and he was unable to answer any of my questions as to why there were no notations in my medical file about my complaints about the Doctor and staffing issues. I would very much like to hear back from the owners regarding these issues. If I could give you a zero star, I would!

You can plan on the best care And the best Therapy to be ready to go home and take care of yourself.