Medmark Treatment Centers's Online Review Report Card

09/2019 The Hours are actuallySunday/ClosedMon-Fri 5:30AM-12:30NoonSaturday/ 5:30AM-10Am sharpI go here daily. It’s a great place to get help. The staff are awesome. Just make sure you come on time and watch the Calendar for holidays so that you’re prepared. Anyone who wants to join the clinic should call and talk to the staff but if by chance you just show up make sure you come really early during the week like 530 or 6 AM during the week so that you’ll be able to hopefully complete the sign-up process in one day. Also make sure you have at least have an ID or your drivers license or some sort of legal form of identification.

I have been going to this clinic for over 2 years now I was going to another clinic for a year an changed over to medmark it was the best thing I done, the people who work here are very nice an sweet i have never had any problem with this place.

The staff and counselors are amazing and the environment is clean and welcoming!

Rude Staff, Hours fluctuate constantly, Customer service has completely fallen at this place. If you need opioid addiction help and need a clinic go to Metro Treatment Center on 13th street. At least they are consistent and don't constantly lie. Steer clear if your looking to get better!!!!

Until Monday, I had all faith in this treatment center that has been a part of my life off and on since 2006. I had trust in the clinic director, Stephen, and my counselor. But on Monday, everything changed. I went in to dose and was told that I had already been given my dose for Monday as a takeout on Friday. I was supposed to get that takeout but I DID NOT. And of course, nobody there could have made a mistake, I had to be lying. So, I was turned away and not given my daily dose. I transferred to a competitor on Tues morning because I can't go to a clinic for Treatment and counseling with people who don't have my back. If I were weaker or not as strong in my recovery, I would have relapsed over this slap in the face. Medmark has a problem much bigger than me....what IF I AM TELLING THE TRUTH? IF my dose was made on Friday, AFTER I CAME IN, it SHOULD still be there. Who got it? The pharmacist, the dosing nurse, another patient? They say "All that's done in the dark will come to the light." I will accept an apology when That happens because I may be a lot of things, but a liar I AM NOT!I will NEVER put my faith in a clinic where I have to see a counselor; and I spoke to on Friday am but doesn't have my back. What they did, automatically turning me away without investigation, WAS WRONG and I will take a lie detector test on it! This actually happened on Monday, 3/18/2019. My name is Lisa Bradshaw, and I have been clean for over 6 months (that means six clean drug screens!!) !!!!!

If it weren't for this facility I would be dead I owe them my life

The staff is very caring and supportive!

Great place with friendly staff who are respectful to us clients. Operated in a very professional manner.

I have had more good experiences than bad here. The lady at the front desk is courteous most days and the counselors are so-so. The program director on site puts off a vibe as if your trash but you hardly have to see him unless your unlucky and have him as a counselor. They also have good groups but make it impossible for people who work to make it to them and that's the only way to get take homes so means even though you are not taking any opioids or whatever your there for you still get "punished" because you can't make it to the groups. In my mind as long as your working and not taking whatever it is that got you there, (opioids,heroin) then they should work with all others to try to make their experience better.

The Doctor who is supposed to uphold my HIPPA laws went and told another person that I was a patient of his there and the person he told had no right to know. It shouldn't surprise you that the Dr. Did that when one of the counselors was fired for actually using his patients to get drugs deals. People cane to him to get help and he sells them drugs!!!! So glad to hear that medmark took over private clinic!!!