Piedmont Healthcare's Online Review Report Card

They were requiring covid testing just to have my 20 yr old autistic son looked at for basic ear/nose/throat issues. The doctors were always very nice...but its ridiculous to make a disabled person take a covid test just to have his ears checked for infection. The "coordinator" who called ne about this issue was horrible. Disabled Autistic adults cannot give informed consent. The actions if this provider seems totally illegal.

It's a great place to visit for your medical experience.

Last month I couldn’t get them to send in refills for my meds which meant I had to go without my meds and then today I go for appointment with my daughter and I’m told that wAnt give me my mental meds. So basically last month you refused my to send in blood pressure meds affecting my Heath and now are refusing to fill mental health meds. Glad to know you are trying to kill your patients. Time to find a real doctor

Myself and my pharmacy have been trying meds refilled for over 2 weeks and have still not received the refills. These meds are for dire health condition and now I am having complications. I do not recommending this clinic at all as it is clear they do not care about their patients health

Prior to today I’ve had two incidents of with this office that I let slide. Today they have completely been inconsiderate and quite frankly lost me as a patient. I showed up to my appointment 10 minutes early to get checked in as always, got called to the back and sat in the room for a few minutes before someone notified me that the doctor I was scheduled with called out. I was just in a horrible car accident and recently released from the hospital. It was a fight to get out of bed this morning and walk into the building by myself as they would not allow my granddad to help me walk. Apparently they have no on call doctors nor were they able to get me in with one of the other doctors who were already in the building. I would not recommend coming here.

I called to ask ONE question about COVID-19 testing, and I was told, “We don’t do that in the office. That’s at the health department.” CLICK. She hung up on me without me being able to say literally another word. I’m appalled that the staff is so incredibly rude there at Piedmont.This was on 7/1/2020 at 3:33PM. I tapped 2 to speak to staff.Maybe y’all can figure out who it was. Incredibly rude and unprofessional.

They are great and work with people from the community on all kinds of health concerns without trying to drain your bank account. All my care has been free with my healthcare marketplace insurance and I have a low income. I’ve lao enjoyed the opportunity it’s to meet people from my neighborhood while waiting in the waiting area - that’s the dow side, you will have to wait. I think altogether I was there few hours so just make sure you take sufficient time off work to do it.

If I could give this place a zero I would ..

Residency program affiliated, the clinic has a dedicated hospital service and because it is residency affiliated one or more of the clinic physicians will always be in the hospital, leading to better patient continuity of care. Residents are well trained and practice with a great deal of oversight, the clinic has a great many connections within the community both from a medical perspective and a social work perspective. All insurance types should be accepted, given it is a residency clinic. One of big issues facing medicine today is continuity of patient care, fortunately this clinic manages to address that problem by having a dedicated hospitalist service.

I can’t get into the. Portal to order my med. this is the only problem that I have. I have always been treated with respect and kindness. My dr. Always listen to me.