James Morrow's Online Review Report Card

Dr. Morrow was great! He is personable, knowledgeable and caring! In addition he takes his time and explains everything! I will continue to go to him!

I was so lucky to get to see Dr. Morrow again ! He is the epitome of the small town type of primary care doc that I grew up with as a child. So down to earth! Listened and I didn’t feel rushed. I’ve been going there for years and even though I live kinda far I still go back! These types of docs are hard to find these days and I love Jamie Kutter too!!!

Attempted to call and pay my bill and the "call center" person was rude and disrespectful. It certainly is not the same since being bought out by Village Medical. I will be looking for a new practice for my family as this is not what I expected from Dr. Morrow. Too many practices in Cumming to choose from these days.

This is the worst place to go for referrals, for medical care, for absolutely anything at all. Find a different practice !!

I have only been to this office once. The experience was pleasant/professional. The issues comes to light down the road when billing occurs. I had a simple preventative annual visit. Now several months later I am receiving a bill for nearly $1000. Ultimately the Healthshare I was a member of didn't cover the annual visit. That's a separate issue, but now that I am dealing with Village medical directly they don't seem to want to offer any discounts to get these charges to something fair/reasonable. The bill is all over the place. I am being charged for 2 separate office visits even though I was only there once. Their reasoning is because something was discussed outside of the normal physical. The only thing was I was asked if anything was bothering me, I said my foot (plantar fasciitis) she said ok we will give you a referral to a physical therapist. Boom, just doing that cost me an additional $300. Also, please don't respond to this review with the generic response I see on the other reviews. The response they are giving includes a telephone number and that they would like to help resolve the issue. This number is a 3rd party billing company in South America (I know because the rep told me). This rep also could not help with the issue. He submitted a question to the practice over a month ago and I have yet to hear back from them. I had to reach out directly to the office which still doesn't seem to be getting me any help. Do yourself a favor and don't go here. It is extremely discouraging to see a medical practice take advantage of people like this. If read other reviews you will see many issues that are very similar to the one I have described

Waited over 40 min in-patient room waiting for the doctor that never showed upSo I left So my question since they never showed do I get to billl them for my time

This medical practice is in business to make money. Period. Closes for lunch for 1.5 hours M-F (absurd), so they are open only 7.5 hours a day. The only provider worth seeing there is Emily Downs, PA.

I'm reading some bad reviews here, and I'm shocked. I switched to Doc Morrow some years ago, and have always scratched my head over his willingness, and ability to "be there" in mind, body, and spirit for the duration (tough for any physician in this day, and age). He has been so responsive, and so "on point" that I've often wondered why my previous primary care physicians hadn't adopted even a modicum of his thoroughness, and responsiveness. FIVE STARS! Wife and daughters love going to see Doc Morrow, and his associates in Milton too!

LOVE this practice. Dr. Morrow and his staff are top notch. Very friendly and responsive front desk staff and patient, caring medical professionals. I’ve seen Dr Morrow and PA Jaime and absolutely love them both. Very grateful I was introduced to this medical practice.

My daughter had to have several vaccinations and blood work to attend nursing school.. I was appalled at the negligence shown from this office.. not only did they give her the incorrect vaccination, they ordered the wrong blood wok for her. This is beyond careless and potentially dangerous.. she could have an an allergic reaction or become sick from giving her the incorrect shot. I stopped going after I had Covid.. the Doctor came to the car and had me tested for flu A and B and strep. All negative. My husband had made the appointment for the Covid test as I had been in Spain and it was very bad at the begining..although it was early and people were not aware of what was going I (March 20) the Dr told us I did not have Covid and that he did not have anymore tests.. that was a lie!! After my hisband pushed the point the DR went I. To see who made the appointment and magically came up with a test. It was a boldface LIE. This is just some of it!