Sage Dental Of Cumming's Online Review Report Card
3.7
Average Star Rating
123
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Sage Dental received 65.9% positive feedback, with patients praising the friendly staff and good service. However, 34.1% of feedback was negative, primarily citing billing issues, miscommunication, and unnecessary procedures. Overall, while the practice is appreciated for kind care, it needs better time management and clearer billing practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Sage Dental Of Cumming's Reviews
Excellent staff, polite, kind, and honest. Tends to be busy, a good sign that they do dentistry right.
Wait time was short. All issues explain very well.
Wonderful front desk/office staff and dental staff. My kids and I go to both this location and Sage Dental Roswell and love it!
Service is good , front desk and hygienist who cleaned my teeth patiently answered all my questions.
I was very nervous about my procedure being done, but the staff are very patient and kind. It was a very great experience with them, I couldn't have been treated any better. I love the way I was comforted by the Doctor and her assistant. Even the front office staff. Great people, recommend them to anyone that is anxious and afraid.
Great staff, very knowledgeable dentist and endodontist!
Always too expensive
They all are very helpful and friendly
I've been to several Sage Dental locations. I started at John Creek & had some not-so-good dental work done. After several phone calls, they advised they cover fixing it. Due to the work & issues it caused it's been a year-long process. I opted not to get the work redone at Sage in Johns Creek but to go to other locations. I went to the Buford, GA location & they were nice. The Periodontist decided not to renew their contract & last procedure they performed on me was their last day at the Buford, GA location. I also had to regularly remind the office I was not to be charged & I was being charged for deep cleaning services I didn't need. I decided to get my work completed at the Cummings, GA location. Everyone was nice & very helpful. I was told & given things that I had not at the other 2 locations. For my last cleaning, I was told I was on the wrong cleaning plan & that I didn't need deep cleanings. So the hygienist changed it back to normal cleaning, not deep cleaning. I planned to leave Sage after they fixed the problem they caused but I think I'll stick around & just drive further to go to the Cumming location.
Had a weird experience here. I came in for my first dental cleaning since they are on my insurance and it changed where I could no longer go to my previous dentist. While at the appointment, after sitting down and starting, they tell me I won’t be doing a cleaning that day. They require you to do an exam and x-rays and then “determine what level of cleaning you need” and then reschedule you for your cleaning at a future date. This is the first and only time I’ve ever heard of it, and since they are a big corporate company they said they do this to make sure they don’t waste there time scheduling the wrong “type of cleaning” Super bait and switch and seems like a money grab to force you to do two appointments every time.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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