Sinai Urgent Care's Online Review Report Card
Sinai Urgent Care
3.7
Average Star Rating
30
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Sinai Urgent Care received 63.3% positive feedback, with patients praising the professional staff, prompt service, and clean facilities. However, 36.7% of the feedback was negative, primarily citing long wait times and poor communication. Overall, the practice is appreciated for its care quality, yet it needs improved time management and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Yelp
HealthGrades
Facebook
RateMDs
Vitals
List of Sinai Urgent Care's Reviews
Very professional and informative. Stephanie at the Preston Road location was superb!!
Reviewed On Google
We had a great experience- Minimal wait time and staff was knowledgeable, friendly, and spent time explaining information and answering questions. Glad we found them and would not hesitate to return if needed.
Reviewed On Google
Very efficient with excellent information given. Minimal wait time. Center was clean and spacious. Personnel very pleasant.
Reviewed On Google
Very friendly, courteous and professional staff.
Reviewed On Google
Very clean and efficient facility!
Reviewed On Google
Prompt, professional, and caring! What a great team and the facility was clean and nice. Definitely will look to them for more urgent care needs.
Reviewed On Google
The staff and doctor are very attentive and caring.I would recommend this Sinai Urgent Care to my friends and family! From the beginning to the end my appointment was safe and easy😊
Reviewed On Google
Registered for an appointment for the same day. Received a "thank you for registering" email that stated I would receive another email in several hours letting me know when to make my way to the facility. Never got it. My appointment was for 4:45. Got there at 5 and waited before responding back to the email. Called a few times and finally got someone on the phone. I was told they did not see my information and to screenshot the email to the number. I did as requested and never heard from anyone after I sent the screenshot. Called back and was told they never received the screenshot. Meanwhile, I've been waiting outside in my car for nearly 2 hours. This was a waste of my time that I can never get back as well as horrible communication on their part. My advice to the owner would be to update your registration process and have someone monitor it properly.
Reviewed On Google
Good experience. Cecilia and the rest of the staff took great care of me!
Reviewed On Google
I’ve gone here several times, they’re always friendly and efficient!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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