Piedmont Mountainside Hospital's Online Review Report Card

Excellent doctor and staff.

The care I received here on Nov. 14 was the worst & completely inappropriate under the circumstances. I wouldn’t trust a word that comes from their mouths.Thankfully, I was able to get honest care for my circumstances elsewhere.

This place is an absolute joke!!! My wife was out of surgery for 5 hours and we still didn’t have a room. They came to check on her 2 times in 5 hours not to mention the bedside manner’s were the worst I have ever seen even the doctor’s bedside manner’s were terrible!!!!! Needless to say this will be our first and last time.

Do not bring Family to this Hospital. Mymother was here with covid. They never keep you updated on her condition we had to call seveal times a day to get anyone to call us back. the doctor never called just for permission to do certain things. I went up to the hospital and sit for over an hour just to talk to the doc which didn't answer my questions and beating around the bush on everything I did ask. She was given too much blood thinner and started bleeding from her IV and then had to be given blood because she was bleeding out her Plank. I was there that long and by the time I got to my fathers house which is 10 mins away. We were called and told her heart had stopped and wanted to know what we wanted to do. Of course we said do what you can to get her back. But then 15 mins and they say she passed. HERE I WAS UP THERE AND THEY WOULD NOT LET ME BACK WITH HER. I could have been with my mother when she passed away there all alone!!!~~ NEVER LET US SEE HER AND THEN THEY LET US IN AFTER THE FACT SHE HAD PASSED AWAY!!! and now we see them calling other families in to say good bye but we were not given that chance she passed away alone when I was out there in a lobby where I could have goten covid there just as easy. DO NOT BRING ANYONE TO THIS HOSPITAL

The Lady with the blond hair at the E.R desk was highly rude and inconsiderate. She does not deserve to work in an area like that. She acts like she owns the hospital. She allowed certain patients to have MORE than one visitor while allowing others patients to have only ONE visitor. She allowed people with LESS complications to go back into a room BEFORE the more severe patients. She does not deserve to work there. She picked and chose who to be seen and who to have visitors.

Unfortunately I was the recent recipient of the Delta varian of covid-19 I was very blessed that I fell into the category to get the antibody treatment it was a lifesaver. And as always the nursing staff is both friendly helpful 😎 performing a thankless job kudos.

My mom died here went in with covid pneumonia did good first days all of sudden put on a ventilator, she didn't make it her heart gave out. After looking closely at 15 pages of wild medicine including fentnal I haft to say with all that medicine anyone's heart would stop. Please ask as many questions as you can for your family members. We got to suite up go in icu when mom died to see her why couldn't atleast my dad do this when she was alive

During this busy time of Covid coming back, I was treated after a 10 minute wait in the ambulance. Doctor diagnosed me immediately with a kidney stone, sepses and pneumonia. She began treatment immediately and probably saved my life before emergency surgery by Dr White. Both saved me. ICU nurses, Stephanie (exceptional nurse) were exceptional. Also the nurse Linda on the regular floor.

My mother came for suspected appendicitis on a Friday afternoon and they could not get the on-call surgical team to come in to do the surgery. It wasn't until nearly the 24 hour mark that she was finally taken back to surgery. Despite vaccination status, mask, etc, you CANNOT sit in the hospital waiting areas. You can either be in the room with a patient (2 at a time) or wait outside despite weather. They did not even tell us they were taking mom back to have the surgery. We found out when we were coming back in side after giving them a moment to clean her up. Then, my 3 year old daughter was laying across an unused golf cart seat to get comfortable and rest (all they have are metal cross wire benches) while we awaited news and they came out and told her to get off the golf cart seat. Very unpleasant and unreasonable experience.

Long waiting room wait, remarking that the ER Dr seemed like an intern got me labeled as a present threat and escorted right in the ER. The officer refused to step out of the room so i could have my right to a private conversation with the Dr. The hospitals administrator also stated i was a threat because i spoke loudly without viewing the fact i am a combat veteran and 73 years old. I lost my hearing serving my country in combat. THE WORST HOSPITAL I HAVE EVER BEEN TO!