Top Sentiments Expressed in
Top Sentiments Expressed in
Aweful wait time and experience. I booked an appointment 3 months in advance with dr.chua. my appointment was at 2:00 pm and I waited till 3:20 , doctor didn't show up and I was running late to another appointment. Then I walked in the front desk and informed it's really getting late. The front desk lady was like she is with another patient and I have to wait. I asked how long it will take, she said she don't have an eta which is really terrible answer without even a single apology. Their time management and communication is the worst. If you really have patience to wait 2-3 hours that too with an scheduled appointment, visit this place. I would not recommend this place to anyone.
Dr. S. Chua seems like a caring doctor and is good at what she does, But I do believe she is cureless about her front and back office staff. They are rude and uncaring. I was told that my procedure was coved by insurance so I went ahead and book the surgery. Only to find out after the surgery that I was being billed. When I asked for an explanation, I got the oh well answer from them when I question why did you say to me on more than one occasion I was covered and they had a name of a guy from the insurance company and I had to not worry, if they had a problem they knew who to get back to. and that they made a note on my file. When I told them about the person they claim told them it was covered they said I could call him, and the office staff just left me out in the cold. And the office staff offered no help to resolved the issue but to let me know it was my problem and question how was I gonna pay. This was not right !!!
Suburban Women's Specialists SHAME on you! IGNORANT, GREEDY & SLACKERS are exact words to describe how it is. In 2019, I went there once and obviously made a life-learning mistake. While scheduling, the office committed they would get my mammogram imaging before my appointment, however on the day of visit, Dr.Chua was unable to diagnose since they forgot to get the imaging and she let me go in 5 min. saying that the front office would call me again to reschedule once they got the imaging. Nothing happened until almost 2 years later in later 2020, I got sent a bill of $200ish for the 5 min. visit in 2019. I was out of blue and explained it supposed to be rescheduled and the doctor should perform some service in order to bill me. They said they would call me back and no call or update in between of course until another 2 months later, they sold it to collection agent against my credit while I was still waiting for update as committed! NO advocate to illegitimate outrageous charge!
very detail explained , patient to educate the patient. Experienced and gave me the necessary test which I did not have it at my family physician. Thank you so much, Dr Chua.
Always thorough and caring- answers all your questions
I love Dr. Chua. She’s the best!
Love all of the ladies there!
Dr Chua is an awesome doctor!!! The people working at her office are incredible as well!!! Thank you very much!!!
Dr. Chua is very thorough and will answer all of your questions. I felt at ease with her, she is very knowledgeable. That's why I keep coming back.
Dr. Chua is very nice, and knowledgeable, she reviewed all my medical information I provided and , also let me know what kind of tests I should have according to my age. She also spend time on Q&A. I high recommend her
Dr. Chua is an amazing doctor, and she always takes time to talk to me in depth about any health updates and new discoveries in the medical world. She is very knowledgeable in her field and throughout the 21 plus years since I was first acquainted with her, I have found her to be extremely competent, yet also personable and genuine.
Dr Chua is professional, personable and thorough. She must take incredible notes because she always remembers what was discussed even though a year will have passed between visits.
Dr. Chua is an excellent physician. She makes you feel extremely comfortable and takes her time to answer questions and makes sure you fully understand the recommended treatment options and plan of care. I highly recommend Dr. Chua.
Dr. Chua and the ladies of Suburban Women’s Specialists are wonderful. Every time I come here I receive excellent care and customer service. Keep doing what you’re doing. Thank you!
Dr. Chua is fantastic. She is very knowledgeable and always takes the time to listen to your thoughts and concerns. She stays current on women's health issues and shares that knowledge with her patients.
Usually I have a great experience at this office and with Dr. Chua. But I am pregnant for the first time and about half way through my pregnancy. The past month or two have been very frustrating with the office. The lack of communication between nurses, doctors, and patients is concerning. I had to call for a week straight to see if my lab results were back from an issue I was having and some of the phone calls, the nursing staff did not even know I had my blood drawn a week prior. I also was told by Emory imaging that my doctor would be the one to let me know results of a ultrasound I had to get done, never got a call on that, got my own results from the Emory portal, never got to speak with a doctor about them. In addition, I have a family history of Spina bifida and for this reason they sent me to a fetal specialist to monitor ultrasounds. Well, once the blood test came up for that they drew blood and now a week later they are calling to tell me they had to cancel the test because I was too far along for it. If someone had reviewed my chart, knows my family history, and saw how far along I was this should have been handled prior to my last appointment and should have not been an issue. It is very concerning that this lack of attention to detail is what I will be dealing with for the next 4ish months and at labor and delivery......
I’ve been seeing Dr. Chua for a very long Time and she always gives me her utmost attention and quality care. She is one of the nicest humans and I never leave with a question or concern unanswered.
Dr Chua and staff are always pleasant, on-time and extremely knowledgeable.
I always have a very good experience with Dr. Chua and the Staff. The staff are very friendly and helpful. I love how Dr. Chua takes her time and truly cares about your concerns. It is a blessing to have a medical group that eases your fears and worries.
Dr. Chua is an amazing doctor, she is very knowledgeable and she takes great care of her patients. She reviewed my previous records very carefully, and arranged appropriate tests based on my numbers. Her staff are also great, they take good time to explain my results.