Georgia Cancer Specialists - Gwinnett's Online Review Report Card

PLEASE READ!!! Provider and care coordination concerns: Dr. Leguizamo and the associated nurse practitioner provided a substandard patient experience marked by unnecessary and inefficient scheduling. Appointments were arranged without clear medical necessity, resulting in avoidable use of time and resources. On at least one occasion, we were informed that test results were available, only to attend the appointment and be advised that no results were present. This reflects a significant breakdown in care coordination, accuracy, and communication. Communication and follow-through deficiencies: Repeated phone calls and voicemails requesting referrals were not returned despite multiple attempts. Additionally, access to prescribed or necessary medication was delayed due to inadequate guidance, lack of follow-through, and unclear communication from the practice. These failures created avoidable delays in care. Patient safety and oversight concerns: These organizational and communication deficiencies are particularly alarming given that the patient is dealing with a serious medical condition, including cancer, where timely decision-making, coordination, and continuity of care are critical. The manner in which this practice operates raises serious concerns about oversight, accountability, and patient safety. Staff professionalism concerns: The front desk staff demonstrated a lack of professionalism during our visit. The front desk employee seated on the left side was visibly using personal social media applications (TikTok and YouTube) while assisting patients and processing referrals from another physician. Due to this distraction, required documentation was not completed correctly, and we were later asked to return solely to sign a consent form that should have been addressed during the original visit. This resulted in unnecessary inconvenience and raises concerns regarding attention to detail and administrative standards. Overall assessment and recommendation: Based on my direct experience, as well as consistent concerns reflected in other patient reviews, these issues appear to be systemic rather than isolated incidents. There are other medical facilities and oncology practices that provide significantly better organization, communication, and patient-centered care than what was experienced here. Given the seriousness of oncology care, patients deserve a higher standard of professionalism and coordination. Northside Hospital should conduct a thorough review of this practice and the manner in which it is being managed. I intend to file a formal complaint and have supporting documentation for all statements outlined above.

excellent place very friendly staff and they are always looking out for patients

By far the worst medical experience I've ever had! in Cobb hospital, dr munjal was fantastic, outpatient douglasville with the blonde dr was a nightmare! I'm on oxygen and they told me come in at 10:30 for a 11:25 appt (switched to 11:45 all of a sudden when after 11:25 I asked what was going on). I was there at 10:45 (receptionist said 11 was fine). I wait forever, they do blood work, and the dr comes to tell me all she's doing is bloodwork even though I'm fresh out the hospital and was supposed to do another infusion that day along with a shot of b12. I got pissed. I'm home bound. I'm on oxygen and a million other stuff. I asked why couldn't they order the labs and then discuss it during the first visit? why am I paying $25 for the visit, to pay to draw blood, and then pay so they can tell me it's low. this dr didnt even read my chart! she thought I had a blood transfusion (nope), that I only got iron once (no), that my iron wasn't low (it was), it was only low from being in the hospital (it's been low for 6 months)! then she said let her print my paperwork so she can explain it...lo and behold, everything was low! so she went from saying i wasn't truly anemic to then printing me info about anemia. I WANT MY MONEY BACK! they wanted me to come in two weeks after for the results. I went to my pcp right after, she put in the order, and 3 days later you know what my results were? I'm anemic, my iron is low and my transferrin saturation was 7% (its supposed to be 20-50).

I feel like I an being taken care of by the best and most knowledgeable Doctors and nurses. They have a spotless facility and treat everyone with grace and respect. I like all the staff they are all wonderful especially Luke, Robin and Chandra. Thank you all so very much for taking me in for my treatments after Coliseum closed their infusion center. I would recommend Georgia Cancer Specialist to everyone. Thanks Jessie Crawford

were very nice and helpful

yes, very professional, friendly and pleasant atmosphere for treatments

Dr. Munjal and staff are kind, considerate and efficient. If you need more time to talk and voice your concerns it is no problem to ask for it and receive the time needed. For me the locations are convenient and the staff is the best. They work with Northside Hospital so if you need financial assistance for medical concerns they work hard to find it.

Absolutely hate this place!!!! I miss the old doctor, Dr. Szabo. Now the whole office (lawrenceville) including the doctors, not sure about other locations though, is very unpleasant!!!!! The doctor seems lost and confused about patient records. The scheduling people are rude and talking down. We miss the nice doctor.