Regency Macon's Online Review Report Card

Everyone treats you like family and works well together .

Good hospital to help you get back on your feet after an illness. Be sure that you get with in charge staff and get details on plan if care.

If you need help with getting off the vent and rehab this is the hospital to come to. Everyone has been great here and they let you go at your own pace. I have loved this place.

They were all good and friendly.

It’s a great hospital and I would recommend it to anyone needing acute critical rehab.

This is a good hospital. Nurses therapy doctors and cnas.

It's a good hospital therapy nurses doctors and cnas

They have an excellent staff and doctors. The care and knowledge of the nurses and staff are incredible. Such a pleasant place and very caring staff.

They were all good and friendly.

If you have any problem with the vent and needing rehab, this is the hospital to come to. Everyone has been great and they let you go at your own pace. I have loved it here.

The positive reviews here are a joke. There’s no way you have only that majority of 5 star reviews. The only way this place would have only positive 5 star reviews is someone working for the company posting reviews so they won’t look bad. This place is not suitable for critical ill patients even though they claim to be able to deal with them. My mother was admitted here in good spirits and in a decent condition despite being considered critical. Her first nurse stated that when she first arrived she was in good condition and yesterday after she got assigned her 3 weeks later she almost cried looking at her condition. My mothers room was directly next to the nursing station and barely checked on her. They never cleaned or bathe her properly. They had her under 4 to 5 sedation medicines and took 2 weeks to explain why. My cousin who’s a dialysis tech first day visiting her noticed she had an infection but this was the start of her 3rd week there and they just now found out she had an infection. Nurses couldn’t tell you any information because they don’t know anything. She had low blood pressure over a week. You can’t speak with the doctors to get information because they’re never there. The family had to fight and have conferences just to get information from them. They violated their own policy in by denying that a critical ill patient or ICU patient be transferred to a hospital better suited to deal with those patients all because the nurse manager or supervisor said she wasn’t going to lose her license because the family wanted her moved to a better facility that was suited for her care. Got a call this morning from the hospital saying that she’s being rushed to the ER because she’s basically dying. This is after a phone call I just had with the house manager or supervisor that same morning and said no she will not be transferred. I couldn’t get a referral from the doctor because they’re never around. Multiple people asked about my mother and once Regency’s name was said everyone that they’ve had bad experiences with them and she needs to be somewhere else. Myself and the family will be filing a complaint with the medical board against this hospital, her nurses, and her doctors.P.S. corporate you can keep that automated message about calling y’all because I said what I said about the medical board.

I recommend this hospital because it is a good clean hospital and they care about you well-being more than anything and all of the staff treated me with courtesy.

Overall I have been satisfied.

I just thank everybody who has helped me.

I recommend this hospital because it is a good clean hospital and they care about you well-being more than anything and all of the staff treated me with courtesy.

I highly recommend. They helped me with my self esteem and my growth while I was here.

I loved it when the staff would encourage me. It really helped a lot in my recovery because I have been through a lot. I was in 3 different hospitals and I would give this one 5 stars because it stacks up against the others. Everyone has to make a decision for themselves but this hospital was good for me.

Everybody was great!!

Eric and Chere were excellent PT instructors. They worked with me and they gave me exercises to restore my mobility. They were kind and knowledgeable.

The staff is great. The food was good. I enjoyed the stay. Everything was good. I have no complaints. The CEO even visited my room a couple of times to make sure everything was going ok.