Cherise Frazier's Online Review Report Card

She is absolutely the best. She cares about your child in the same way you do as a parent.

I made an appointment for my daughter who experiences tics. Before the appointment with Dr. Frazier I called the office because I had a couple questions about how the visit would go since my daughter is unaware of her tics and I wanted to make sure we were all prepared for the visit. After being bounced around on the phone a couple times I was told to "Google it" to get my answers. Really? Google it? I cancelled the appointment right there. The office called me back 10 minutes later and for a moment I thought maybe they had come to their senses and actually had some information for me. Instead, it was just a call to let me know that I would be charged for cancelling. I told the office it was the best money I ever spend and hung up. I then made an appointment with Dr. Frank Berenson at Panda Neurology and he was amazing. I asked the office the same questions I had for Dr. Frazier and instead of telling me to "Google it" he called me personally, answered my questions, and put me at ease.

Dr Frazier is an Angel !!!!! We met her when our son was in middle school and we hadn’t seen her since . 7years went by and we see her in my son’s Sophomore year of college . I found her ! When she saw us she was like what are y’all doing here I said to her we’re back ! I wouldn’t have it any other way ! She hear the need she’s observant she knows what she talking about ! We love her and she is the best darn Doctor in the world! Aeneas loves her and even now he changed his major he wants to be a P.A. Because of her !!!!!! We love you and keep doing a great job ! U are the best ??

I really hate to do this because the provider was nice during my initial visit. The issue is the “billing department” that is either poorly trained, lazy and or just a liar. Upon check in I was informed that even with 3 insurance plans that I have to pay the high end providers allowed amount because my insurance 2nd or 3rd won’t cover the patient liability. As a former Govt insurance billed I knew that was a lie. I called my pediatrician whom already had the neuro results so walking out of here was totally fine to do. I then called my insurance companies to find out that there were ZERO inquiries for benefits made and that they WOULD in fact cover the liability whether it was coins/ded/copay. I simply paid the $25 appt cancellation fee and left to never return again. In addition I reported the provider to all 3 of my insurance companies, referring pediatrician and I write this post. CHECK and BRING YOUR INSURANCE BENEFITS PRIOR to walking in to this provider.

We switched from our first neurologist to her and she has discovered so many of the answers that I have been looking for!

Dr. Frazier and her office staff are professional, timely and meet all my families needs. I made the decision to switch neurologist which was a hard decision but I AM SO GLAD I DID! Under her care my daughter is almost a year seizure free! My daughter started having seizures at 9 she is now 14, we've only been seeing Dr. Frazier for a year and a half. I'm not discrediting another doctor but THERE IS A CLEAR DIFFERENCE with the change in practices. I know all cases are different but she worth the chance. Being able to manage this is a priceless keynote in life.

Dr. Frazier is VERY thorough. My daughter has been suffering with seizures since the age of 9, she is now 14. In the past she was never diagnosed with epilepsy even though she suffers with 3 different types of seizures. Dr Frazier was able to make that diagnoses. My daughter was having at least 2- 3 seizures per week. We've been under her care for about a year and a half. Dr Frazier came up with a medical plan, I'm happy to say in June my daughter will be 1 year seizure free!

Refuses to write a clearance letter for my son to have his tonsils out when they are obstructing his airway by 80%.... having to find a different neurologist because the hospital is refusing to do surgery without the letter because “it’s too much liability for her”. Never mind my son BREATHING!!!! 2. Staff told me EEG was NORMAL when it in fact was not. Luckily I’m not stupid and understood enough of what that person was saying to know that something was not right. Very unhappy with the practice as a whole and will not be returning.

Terrible bed side manner. Was condescending and not focused or concerned about our son. She was more concerned about trying to belittle me instead of treating my our son. Made inappropriate and irrevelevant comments in front of my children.

She was awesome! She really gets to know you and your life so that she can find ways to ork your meds with it rather than just giving them to you. She's extremely helpful and always ready to answer any question you have