Wellstar Health System's Online Review Report Card

No Wellstar office must have their own phone number. Everything requires a 30 minute wait on hold with the main switchboard. Unacceptable

Although the service was good, I didn’t appreciate getting another bill from Quantum Radiology with out being told. Went in to get an ultra sound, paid hundreds of dollars, despite paying over $2,000/mo for insurance, to get ANOTHER bill for the ultra sound reading. Then, when I call to ask about it, I’m told to call someone else. Unbelievable!!!!!! Never again! Ask if you are getting other bills before agreeing to the service so you don’t get screwed like me.

I had mammogram done at this location before. East Cobb area is modern,quiet and safe. Free parking.The facility was prompt once I walked in to register me. Administration did make a mistake on my insurance input which left me with a huge bill but was rectified when I called to handle the matter.My experience was great. There was a total of 20 minutes in both waiting areas (registration & imaging). The facility was clean, quiet with Starbucks. Imaging Tech greeted me and explained step by step what to expect during the session. The pressure of the machine was not bad according to the experiences I hear about. I was done in less than 15 minutes.I would go back for another imaging appointment because the staff was professional, respectful and kind. I was nervous but was fine once the tech made small talk with me on what to expect.I have a new appointment coming up soon so I am not sure what it is like during COVID 19. I was told to wear mask and no other guest was allowed with me. This meant leaving my kids with my hubby at home. Guidelines are enforced at this location.

I had CT scans done today on my back at Wellstar East Cobb Health Park. The technician who did my scans was kind and attentive. She recognized my general discomfort due to a back injury and was very compassionate. I couldn't have asked for a better experience. I have also had a mammogram there in the past and was treated very well at that time too. All my experiences at this facility (primary doctor, lab work, physical therapy and imaging) have been positive.