The Claiborne at West Lake's Online Review Report Card

The Claiborne is a beautiful facility with staff that are very caring and helpful. My mom moved my stepfather (Richard Weinstein) in several months ago due to his increase of dementia that includes sundowners. From the time we both met with the management staff, move in day and ongoing everyone at The Caiborne has been attentive and more than willing to work with our family to ensure that my step-father is in a safe environment and well taken care. My mom and I highly recommend The Claiborne.

The Claiborne at West Lake, not just an assisted living but a retirement home like non other. My mom moved in right after it was built and from day one it has been the best decision that I could have made for her. The administration and all the staff have made us feel like one big family from the beginning. I enjoy going out to visit with mom and alot of the other residents that we have met since we got there. I looked at several other places but have to say I was sold after my first interview with Dawn, Jeremy and Wanda at the Claiborne. With all that being said, I will have to give you all a 5 star review. Thanks again to all the staff at The Claiborne at West Lake.

My mother has been a resident at the Claiborne since it opened.The administration and staff treat her Iike family.They provide Love and care for her social and health needs daily.It truly is not a building of apartments ,but a building of love and joy for the residents.We were so concerned for her safety during the pandemic.They stayed on top of the medical needs and provided her with the safe care she needed.It gives us peace of mind knowing she is in a happy state of mind with friends and neighbors.Our heartfelt thanks to all who love and cherish her daily.

My wife has been a resident in memory care for almost six months. The staff is outstanding in their professionalism and always exhibit a friendly and caring outlook to all.

When my childen put me here 12/15/18, I considered it an institution. Now I am so happy, and consider it "HOME"! ❤️

Stayed at Claiborne over six months while recovering from severe accident. Staff were personable, caring and knowledgeable especially Cassandra and Tammy. Excellent physical therapy unit onsite. Good mix of activities and trips. Wonderful fellowship with residents.

I watched this building go up and it is beautiful. It has been built for a while, but Google has not re-imaged the area so it still looks like a forest. Well, trees aside they have made a Chateau like place. At least that is how it feels from the aerials. I hope the care provided is as good.

This is truly a first class operation. I felt like i was at Ritz Carlton! The property, staff, food and amenities are second to none. I can't imagine a better place to put my mother. They are light years ahead of any senior housing product in this market. The location is perfect with new medical facilities being built right next to property in addition to some new retail.

Husband a resident since February. Experiences at a high level. Staff extraordinary. So blessed the team is cohesive. He does have private care-keeper but the Staff is on point watching over him when primary care is not on duty. So blessed.