Thomas Eye Group's Online Review Report Card

Be prepared to wait.

Made an appointment here for my daughter. We had to call back for insurance information...The lady taking the insurance information stated they don’t seen children at this location until they’re 7, (daughter turns 7 in 2 months) and I would need to see another doctor at a another facility. Appointment obviously shouldn’t have been scheduled in the first place. Terrible communication and office staff.

Outdated and unprofessional. Do not waste your time or your sight on this mediocre practice.

This is the place to go. Prompt and on time. Very friendly. Best Dr appointment I've ever had. And I am stubborn about going to the Dr. Give them a try, you will not regret it.

I have been seeing an optician in the NY area for the last 20 years but due to COVID have been forced to go locally. Big mistake. The Thomas Eye Group  practice is at least 15 years behind in terms of methods and practices. The peripheral vision exam constituted a tech waving her fingers around the room. Seriously? No retinal scan (been part of the routine exam now for 10yrs up North; no color recognition check; no mention of two freckles on my retina (need to be watched for the potential of trouble). The OD was dressed like she was going to Publix or the kid's playground. Pretty unprofessional all the way around. They dress like they practice - pretty casual. I feel that I have wasted my once annual checkup. I'll be returning to my OD in NY in January.

I went here today and I greatly appreciate their outstanding service. They really take pride in your eye care. I would recommend them to family and friends. There are very professional and they are now my eye care team.

The Thomas Eye Group is amazing! I wish I had been aware of them sooner. From the time you enter the door, you are greeted with a smile and staff eager to assist you. My nurse, Tracey, and Dr. Ninita Brown were phenomenal. I was thoroughly assessed and all of my questions and concerns were addressed. I highly recommend this office for all of your ophthalmology needs.

All of the staff were professional, thorough and friendly. I enjoy my visits with Dr. Brown. Very informative and detailed

I had a wonderful experience with Dr. Ann Saracini. Her staff was very friendly and Dr. Saracini is an excellent communicator, she is wonderful  with children too. I recommend her for the whole family. Check in was contactless and check out was easy.

I did not have an eye exam in 2020 because of the pandemic. Knowing I was overdue for an exam I decided it was time. I had an early morning appointment & was well pleased that I actually did not have to wait to be seen. I actually feel that this was the most thorough & complete exam I have ever had. Not only that, I was actually finished in just under an hour. After the exam, Dr. Patel explained in detail his findings. My vision had changed. I was given a few options about treatment. I made my decision based on the information I was given. I will have a follow up visit in six months to determin if I made the right decision for my situation or if we need another plan of action. Also, the staff set me up with a computerized patient portal so I can access their office & my information anytime I need to. I actually had trouble getting into the patient portal the next day, so I called the office for help. I spoke with two different people that helped me get into my information. They were very polite and most helpful. I have been a patient of Thomas Eye Group for many years and in my opinion they are the best.