Buffi Boyd's Online Review Report Card

I thank you all for your service thank God for your patience thank you for giving me the service that I need so I don't have to drive out of town to get taken care of.

My Urodynamic testing procedure was professionally administered . Ms. Laurell was wonderful

Dr Michigan's nurses and staff are very professional. My appointment was quick and well executed. I would like to thank Beonca with her assistance in setting up my next appointment.

Laurie the nurse in the Urodynamic lab was very courteous and professional.She explained each phase of the procedure.Quick, efficient and through.All the best, DEO

Joey from the Radiology was so sweet my second time having him and very pleased he's very helpful and answers any questions I had very pleasant to be around 100% kudos to him

I had two surguries done by her, one for a partial kidney removal and 4 years later the whole kidney was removed, and was very pleased with how everything turned out. I feel very fortunate to have had her as my Dr for those procedures and for the follow ups ever since.

I had two surguries done by her, one for a partial kidney removal and 4 years later the whole kidney was removed, and was very pleased with how everything turned out. I feel very fortunate to have had her as my Dr for those procedures and for the follow ups ever since.

The ladies at the front desks are very nice. The lobby was overcrowded I didn't like it at all!

I am always pleased with the way the staff and Dr. Boyd attend to you as the most important patient at the time of your visit 🙏🏽🙏🏽🙏🏽❤❤❤

Stay Away!!!! I will NEVER go back to Urology Associates again. The Billing Department and Billing Manager in particular is incompetent. They bill a surgery as using the 'CPT Code' for an unlisted procedure. They do this because they think a robotic surgery cannot be categorized properly. That is not correct. All doctors offices categorize surgeries utilizing lap codes. This incompetence ends up costing more out of pocket expenses (several hundred dollars) to the patient because the aftercare office visits will not be accounted for as under 'Global period' which would be NO COST normally to the patient. This incompetence ends up causing the doctor to be paid LESS than they should by the insurance company.

Doctor Boyd, Melissa & Staff are phenomenal! I was sent to her after a mass was found on my left kidney, she scheduled surgery right away and completely explained everything to me, as to put my mind at ease... I underwent a partial nephrectomy due to Renal Cell Carcinoma; she is Godsent. For the last 13 years she has been treating interstitial cystitis and everytime my body decides to attack me. She & her staff have been so amazing to me that I refer everyone I come in contact with to her. She has performed surgery on myself, my father, as well as, my sister and we wouldn't want to go anywhere else. Yes, sometimes, there's a wait but I'd rather wait for the best care than trust someone else with my care.

Beware of Boyd, her PA & staff. Do not put your healthcare in their hands.

Dr Buffi Boyd preformed robotic surgery on me for an enlarged prostrate. She was so caring and reassuring that I couldn't have been more pleased with her and the outcome. I actually feel very lucky to have had her as my surgeon and doctor. I told her that in person on my follow up exam when my stitches and catheter were removed. It's rare to have a doctor that is so concerned about her patients that she works an incredible amount of hours that start early and go late. The minimal invasive surgery had me feeling very well with in days of the surgery and with in a week nearly back to normal with restricted lifting and excessive exertion I was doing most of what I had done before the surgery.

Dr Buffi Boyd preformed robotic surgery on me for an enlarged prostrate. She was so caring and reassuring that I couldn't have been more pleased with her and the outcome. I actually feel very lucky to have had her as my surgeon and doctor. I told her that in person on my follow up exam when my stitches and catheter were removed. It's rare to have a doctor that is so concerned about her patients that she works an incredible amount of hours that start early and go late. The minimal invasive surgery had me feeling very well with in days of the surgery and with in a week nearly back to normal with restricted lifting and excessive exertion I was doing most of what I had done before the surgery.

This “doctor” turned her back on my Mom when my Mom needed her care the most. Why there are uncaring, callous, cold hearted people such as Boyd who get into this profession is truly a mystery to me and this is a sad reflection on the health care system today in our country. What an unethical and shamed dereliction of duty.

Saw her when I was 10 for bladder problems (most likely interstitial cystitis and issues with pelvic floor muscles but she couldn’t say for sure) and she was unhelpful. (Told me to keep taking a medication I’d taken for months that wasn’t helpful). Came back as an adult and was chastised for not continuing treatment then. Was once again put on a medication that was unhelpful for months and referred me to physical therapy that was going to cost me $100/wk that wasn’t covered by insurance (this was when I was a college student working 2part time jobs to make ends meat). I tried calling back multiple times over several months for another referral or other options, and the only time I’d hear from the office was regarding the bill for a surgery they preformed that was not helpful. I almost flunked out of school my last semester and was unemployed and unable to get housing for months because of these issues, but because she couldn’t give me a specific diagnosis I was ineligible for disability.

Do not use Buffi G. Boyd as your doctor!She emphatically told me I needed an outpatient procedure done for an extraction...Only to have it done and find out I was perfectly normal and nothing was there. There was no mention of this even being a possibility prior to the operation, and now I've spent thousands on litterally nothing! Do not trust her!!!

I would like to say that we get the best of care. Everyone is always nice and very helpful to us. Our experience is all good. Thanks for taking good care of us from Joseph Stewart ❤

Hazel was pleasant at check-in. I always see Laurel and she is professional and always answers any questions I may have. I would not go anywhere else because they are the BEST!!!

Excellent experience and very professional as polite assisting me with all the care necessary at the time needed. Been going now for a few months and I can assure you that you are being treated as family with much care. Today I went for a CT WITH IV which I thought it would be painful, but on the contrary it was very easy going and the nurses very polite and professional as stated above. Ms. M: tz was amazing persona with all the steps explained carefully before and after. I am very grateful to have been blessed with such wonderful people who care for their patients from nurses and staff in front and back as well Dr Michigan both father and Son amazing too. Now I have to say this is why they succeed in their careers because it is not about how much they make is how many people they can help with our health issues for better and healthy lifestyle. Thank you so much for your kindness and support. Thumbs up 👍