Gateway's Online Review Report Card

I attend group therapy here. They really care about their patients and have helped me out tremendously. I still have somethings I need to work on but I feel in time I will achieve my end goal.

The worst 2 years of my life put depakote in my body cause me to gain weight.

The reception staff are horrible on the phone and in person. Called day of my appointment to cancel because I had a fever, Joy answered and said i have to go to refill clinic on Tuesday and then hung up abruptly. It’s a shame because the doctors and nurses are absolutely wonderful.

The absolute worst place I have ever dealt with. Consistently. I have chosen to stop my treatment and medications because the employees at this place just do not care. If the higher-ups see this, please give these people a raise, because I can't think of any other reason they would be so rude. Unresponsive, terrible at returning calls (even if it's about needing a prescription renewal urgently), and one of the ladies at the front desk always has an attitude, answering questions with another question in a confrontational, dismissive manner. During quarantine I was supposed to receive calls for therapy and did not receive them. I had been going since January and saw a therapist ONCE. It was an hour of "I know life is hard right now" but in different words. These people need to understand that they are dealing with people who have anxiety, depression, PTSD, etc. I began to dread going there because it became a hostile place.

Went Here For Help During A Mental Break Down. Begged To Be Seen And was turned Away. Would not recommend for someone who is in immediate need of counseling.

I received very helpful and friendly service here. every one is encouraging and up beat.and also professional. A great service for the entire community.

Look at the variations that is offered to the person seeking preventive aide in a healthy reponsible acceptance in living a productive life.living with Mental can be a challenge especially when one do not realize this is a problem in their life.

I come for a walk in and get told that I probably won’t get seen because they have no one to see me but there is not a soul in this place. There should be no reason I have to wait till a spot opens

I lived in South Carolina were they did not have a facility like Gateway. I applaud Savannah for Gateway. I'm able to get my meds. Be clean and sober and appreciate all the staff for helping people like me. You have to fight to want to get better and take no prisoners. LOL

Front desk doesn't know what they're doing. Takes them 15 mi Utes to find the right screen to check you in on. Very uncomfortable place. chairs are small, so if you're fat forget sitting down.