Piedmont Eastside South Campus's Online Review Report Card

Waiting time insane, wait 10+ hour to see an doctor.The customer service is useless, keep find an excuse for my question. Would not recommend come to this hospital.

Aug 3rd came in , I had fallen off a ladder,, I was in so much pain. They took xray and said no breaks, I laid in there for 3 hrs with no pain medication, the nurse was a night mare, I told her I need the shot the doctor ordered she took her sweet time, made me call my ride before she gave me shot, gave shot 2 mins later in wheel chair going out door,, Sept 17th had a mri at my Kaiser, I have a broke back.. dont go to this hospital if you feel like you are dieing , they will let you suffer, especially that nurse.

My husband went in for mental health and he wasn't given his pain meds on time. I called to talk to him and he threw the phone and a male nurse didn't realize that I was still on the phone and he told a lady that whoever called my husband needed to quit calling. My husband told me that there was 2 ladies in there that couldn't feed their self and they wouldn't feed them that they threw the food in the trash. They also have alarms on the beds and if the patient gets up the nurses makes them get back in the bed. He wouldn't take a shower because they supervise the patient taking a shower. Would anyone like to be watched taking a shower. DO NOT GO TO THIS HOSPITAL.

I was placed into a room in a matter of minutes, the doctor and nurse came shortly thereafter. The doctor made his assessment, told the nurse how to proceed and they all left. One hour and fortyfive minutes later the nurse returned with oral medication and an injection. I thought they had gone home for the night. Terrible service.

The slowest and laziest staff in the hospital system.  i was quickly taken back to take an X-ray and then had to wait 3 hrs for the PA to read the results . I was told the radiologist  was at home and ??? Like I'm an idiot ... I'm a RN , I know that the X-ray results were ready immediately. The lady at the front desk barely has a pulse and refuses to check to see what the hold up is

Please do not visit Piedmont Eastside medical center at any cost.These guys are scammers and have charged me insanely with 3000 dollars + 800 Xray just for doing an Xray and registration.3000 dollars going straight to someone's pocket for the emergency room i never entered into, the emergency bed i never used.When i tried disputing it they said they will send a collection agent.What kind of a scam these guys are running in name of CARE?

Nice staff,pretty fast for a emergency room,good doctors,and xray staff,was pleased with my visit!!

Horrible, 7 hrs of waiting for US and still didn’t get to see the doctor. All patients were left in waiting area instead of giving a room. Crazy is understatement.

The experience was amazing. The staff were truly warming from start to finish

They could have told me before taking me in the room they have no X-ray machine, no mri machine either. So basically they couldn’t do what needed to be done. Then talking about a copay I was there less than 30 mins nothing was done but vital signs. They really should not be called an ER. So my spinal dr has ordered all test needed. I don’t think I will use Eastside anymore. They have dropped the ball 3 times and that is unacceptable for me. They better expand the hospital with all these houses being built in the area or it’s going to be a complete mess.