Jon Hyman's Online Review Report Card

While Dr. Hyman may be very good at surgery, his staff is poor at best. Poor billing, poor communication, poor helpfulness. His office staff is poorly involved in helping the patient.

I would give this guy negative 5 stars if I could. I went to him as a young naive athletic person who had minor general knee soreness after long periods of time. As a result of following his UNNECESSARY KNEE SURGERY at the age of 29, I now truly have a problem at age 40. The MRI shows advanced patellar cartilage loss, troclear groove and bone bruising, and a partial ACL tear.  My quad muscle has totally atrophied and I cannot bear weight on the operated knee, much less play any sports.  I have developed a limp and have heel pain on the other side. I spend all my time trying to find doctors and physical therapists to fix this. This guy and his team should be ashamed of their greed and total lack of regard for people's well being. If you read this, save yourself and don't do it! I would give anything to go back in time.

Dr Hyman and his entire staff are very professional, knowledgeable and offers tremendous support in the time of need. Hands down, Dr Hyman is the best orthopedics specialist in town. I love his support staff(Doug, Jenel, Meg and Ms Gina). Thank you for taking great care of my injuries.LWGeorge

Office staff has very poor communication skills.

I've had two appointments with Dr. Hyman about my hips. Both times I've been met by a PA only. When I'm trying to see what kind of surgery I need I would like for my potential surgeon to be involved.

I was referred to Dr. Hyman by my physical therapist after my hip pain wasn’t improving to baseline. Dr. Hyman’s team recommended surgical repair but in the time before the surgery, I was hurt at work and became a workman’s comp case. Fortunately that resolved and I was able to have Dr. Hyman perform the surgery, but what stuck out to me was that the two ortho physicians workman’s comp required me to see both said without hesitation that Dr. Hyman is who they professionally recommended to do the surgery. It was a huge relief to me the detail and time this staff dedicated to my hip doing very thorough assessments and really listening to me. They understood me. I saw Danette, PA and Doug, PA who were detail oriented, through, and excellent in relaying information to me in a way I understood. Dr. Hyman had excellent bedside manner and was very thorough. Diane in the office was phenomenal in her patience and helpfulness to me. The front desk staff are always very kind, prompt, and professional. Overall I’m very happy to have trusted this practice with my hip surgery.

Don't waste your time with this one, they are not handling the shut down well. Filled out forms and sent in. I received a message that they had my forms and to call and set up an appointment.  When I called back, they said they did not have anything from me.  I sent them again, and we were able to set up an appointment. Just one available that week, at 8:30 am.  I had the call with the PA, and it seemed to go well. He said that I would be contacted in the next week for imaging appointment. Nothing happens, so I call back a couple of weeks later. I am told that I will hear from someone and get an email and phone call. Well, it has been another week, and nothing. I keep checking my spam folder thinking maybe I missed something. This is after I had a call with them discussing pain, issues with walking, and sleeping.

I went to see Dr. Hyman years ago about my knee. Unlike other doctor I saw, he recommended to skip the surgery and let the ACL heal. 12 years later: my ACL is just fine!

Dr. Hyman and Danelle are the BEST! The entire team is friendly, professional, thorough, and treat you as if you’re their only patient. Every detail is taken care of so the patient can focus on the surgery ahead and the healing process. I had bilateral hip arthroscopy procedures and each have went flawlessly with quick recovery.

After months of being dismissed and written off, Dr. Hyman refused to acknowledge our daughters pain from a Labral Tear and FAI which was evident in an MRI. We were told that surgery to fix the issue would "cause more harm than good" and that she would "grow out of it". We finally had it when he had the nerve to say that our 15 yr. old daughter had a "neurological problem" that he "could guarantee 100% that the pain wasn't coming from the Labral Tear or FAI", and that we should get a "second opinion because we questioned his expertise" after a cortisone shot failed and caused her an additional problem to her leg. When I was frustrated and started crying out of sheer disbelief at his inability to provide us with any solutions, he judged me harshly and made personal statements that he should have refrained from making - (his bed side manor is terrible). Thankfully out of his own anger with us- he referred us to another specialist who was polar opposite. Our new specialist who was exceptional, did the surgery and our daughter has recovered 100% and is pain free. Thank you Dr. Hyman for referring us to someone who did help our daughter.