Hawaii Pacific Health's Online Review Report Card

The ICU has a few of the worst nurses, my son's nurse didn't once ask if we needed help or get us updated on his progress. She also didn't even come in the room to check on him, I didn't see her once check his diaper to see if it needed to be changed. Although there was few awesome nurses who helped us. It was so bad I had to request that this lady not be his nurse while he's there..

I watched a slender blonde nurse abuse a patient and make her take her own IV OUT! Shocking behavior from someone who is supposed to he a professional.The nurse flipped her badge over so no one could report her..

Nice and clean friendly staff 👌 always ask you if your ok or you need something love it

The surgical staff were amazing. Had neck fusion with Dr Lee for 2 additional disc. All of the staff and doctors explained in detail and staff kept me informed and comfortable, could not ask for better. Also it did not take forever to be released. Highly recommend Dr and staff of Pali Momi thank you.

The crew working the ER valet parking are awesome!! Great service. Friendly. Andy seems to be the lead.

Great place but i cant give 5 stars bc they were playing friday by rebbeca black in the waitnig room

What a beautiful hospital! Looks more like a hotel. The parking garage is like a maze, but not too expensive. I was there for 4 hours and paid $5. The dining facility had an enticing menu but by 2pm, not many choices. Besides the hot line they had sandwiches, chips & salsa, pudding, jello and tons of drinks. The bathrooms are clean and automated but only certain floors have them. The 1st floor then the next is on the 4th floor. I would think a hospital would have them on every floor! Go figure! Also saw a pharmacy, gift shop and an ER.

If you have choice, think gazillion times before you bring yourself or love ones to their ER. Because, their front end crews (based on experience on 04/27/2021 at 10:45-11:00 pm) are thug and trying to intimidate you when they give you instructions where you should stay, wait or stand in line. That’s how I feel during that time. But, their backend crews; Nurses, Drs, etc are caring and willing to listen to your concerns. 🙄

Doctors and staff are friendly.If it's not life threatening, don't go to the emergency. One thing to note is that multiple businesses are here so you'll get multiple bills from multiple companies.I got run over. Felt ok but went in to make sure. Took x-rays, got a CAT scan just in case, and had to get stitches. Luckily I was fine and I was out in a couple of hours.Pacific Radiology Group $80 ($900 w/o insurance)Hawaii Pacific Health $1,600 (18,000 w/o insurance. I got this bill a year after the accident)Hawaii Pacific Health follow up appointments. $45 (900 w/o insurance)US Acute Care Solutions $90 ($2,400 w/o insurance. They wouldn't charge my insurance so it took a while to get it to $90. They are a mainland company so it took a couple calls at 5:00am to get them to charge me correctly)Anyway, so for my experience, it cost about $2000 with a lot of time spent on the phone to get it that low. If I didn't have insurance, it would have cost $22,200. That's potentially life threatening in itself.

Hands down most horrible e.r ever. I Was in a car accident & The nurse Gave me a shot in my arm & then hurried me out of my room while I struggled 2 walk out. No xrays or anything. My ride was so horrified by the treatment I received that they offered to take me to queens. Pali momi does not care about there patients, they are about profit and seeing as many people as quickly as they can and getting them out. No quality Care over there