Hawaii Permanente Medical Group's Online Review Report Card
Hawaii Permanente Medical Group
4.1
Average Star Rating
101
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Yelp
HealthGrades
Facebook
RateMDs
Vitals
List of Hawaii Permanente Medical Group's Reviews
Dr James Ford is one of the most caring, empathetic and knowledgeable doctors I've ever met. Wish he was my primary care doctor but he works in the ER now.
Reviewed On Google
Literally the worst staff, customer service everything it’s horrible here wouldn’t recommend to my worst enemy if I could it would be zero stars
Reviewed On Google
Was referred to this place by my doctor. She gave me a number to call, it was after hours appointments. Had an appointment at 8:45pm. When you get to the door you need to have a mask and they check your temperature before letting you in. Went to get my hand x-rayed, no broken bones...It was quick when they saw me, no one was there that time of night.
Reviewed On Google
All employees that I encountered were amazingly cheerful, helpful, and efficient. They actually heard and responded to what I was saying. We're lighthearted and warm.
Reviewed On Google
They provide very poor customer service. 😢I got ignored the whole time,Except One of the guard last night came to my face asking some questions, he was really rude and disrespectful to me, No good manners at all. I can't even find out what's happening to my son coz this dude was telling me to leave. I never experienced like this in Texas and Virginia. I would not recommend this hospital
Reviewed On Google
There was a white, fat and tall security guard last night that was very rude and disrespectful. They don't know how to treat people right. Poor customer service, I wouldn't recommend this hospital
Reviewed On Google
Love this hospital! All good experiences here! Great staff and excellent medical care! Very clean/recently renovated as well and the gift shop, along with the food services dept are also pretty great!
Reviewed On Google
Very disappointed for the 1st time with Kaiser. On Friday the 26 , 2021 took my mom up to after hrs appt at 545pm to check on her cut on her right lower leg do that was giving her problems. Doctor was great nurse was great but case worker told my mom that they will send a nurse to her home for home care of her leg and that they will call on Monday the 29th. No one called
Reviewed On Google
i only have good things to say. nurse edgar was so cool and sweet. i was there and he talked to get my mind off of stuff. edgar if u see this heyyy & thanks. 😄 also the food is pretty good. and the nurses are so sweet and patient. love this hospital. - Kalia
Reviewed On Google
Kaiser is my first choice of health care providers
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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