Straub Benioff Medical Center's Online Review Report Card

The doctors n nurses at Benioff are heroes n angels. My son suffered streptococcus n went into sepsis shock by the time he was admitted into the hospital. The doctors knew what they were dealing with an immediately went into action. They saved my son’s life. Special mention to Dr.Brian, the infectious doctor Dr. Piang nurse Tan Siew Lam n Racquelle n many thanks to the rest of the doctors n staff……..all of you are Godsend. God bless all of you.

Dr. Alan Chang is by far one of the best doctors in the islands. I visit the ER to often I admit that. He is always open minded and truly cares about you. He takes the time to listen and explain what's going on and plan of treatment. Thank you for always helping me. I promise at some point get healthier. Unfortunately due to PCP not being available and specialists we end up in the ER or urgent care. Anyway thank you Dr. Chang!

Very disappointed with PCP.I have been going to Straub Clinic since the 1950's. I have stayed loyal to this clinic and when I asked my PCP "what is my blood type" I got a response of we don't know. The blood test they have on file do not specify blood type. Something is really wrong here after taking so many blood tests and I did have to get a blood transfusion and they still don't know? What kind of service is this? I don't know what type of blood was used for the transfusion. Why is this such a hard question? Something is very wrong and very scary when they don't know your own patient's blood type.

Heads up, the walk-in clinic is permanently closed

No one from the sports medicine office will answer their phone. Been transferred about a dozen times after being on hold for over an hour and I've been trying to call for the past 6 hours with no luck, just constant forwards after 10 minute intervals of elevator music. Was referred here by my doctor and will be asking for another referral somewhere else since they don't seem to want new patients so don't waste your time.

This morning I gave in and finally went to the ER for something I have been dealing with for over 2 months. Needless to say my first thoughts be prepared for 3+ hour visit but I was surprised on how effective and efficient the ER staff is. Also, very patient and caring every staff member I encountered today was great. I also left feeling better. Thank you to the Straub ER Staff! Great Job.

I had a heart attack at midnight at home. Straub Emergency got me in at 12:15. My heart stopped at 12:30 and they operated immediately. Dr. Won, showed up partially in his pajama's being called in from home. I had two STENTS put in, and two hours later I was in recovery. 2 hours later in a private room. 2 DAYS later I was HOME. The service there was the best. The nurses and all the staff showed great care and answered all our questions. It does take a while for the "day" doctor to roll around, but once things get in motion at Straub they are quick to work on things. I really did appreciate the food service. It is separate directly from the hospital. You simply order what your want from the big menues over the room phone, with generous time limits, and if there is something you are not allowed to have or allergic to, they will not put it in your order!!! Food was hot, fairly tasty.

I never go to emergency rooms but last night at about 830 I broke a bone in my hand so I went to the emergency room that I knew because of her name recognition I had to wait 15 minutes to check in sat there for an hour and a half after checking in I was told someone would bring me an ice pack for my hand when I checked in there was multiple chairs next to me that was open and no one came out of the four examining room doors so while in pain I've made a decision to go to Straub E.R., wish I went there to begin with parked in front checked in with receptionist very pleasant experience they let me leave my car in the emergency drop off area, my blood pressure heart rate completed by the nurse all within five minutes, Doctor came out less a minute after explained what the steps would be got my x-ray done got an image of my x-ray emergency room tech, young gentleman showed exemplary, professionalism, poise, and bedside manner throughout my visit this young man took meticulous care of me measuring sizing my splint, and he will make a top shelf physician in the future, wherever he decides to practice! I can't say enough about the professionalism, efficiency care, and above all Aloha that the Straub emergency room staff showed to me on December 26, 2024 from 930 to 11

I recently was admitted to Straub and needed to stay in the hospital for 10 days. There are so many bright spots I've experienced, despite being in a tough situation. The ECMO team is unbelievable. Dr. Kim was fantastic. While in the ICU, the brightest spot was Nurse Cindy. You cannot teach the amount of warmth, kindness, and competence she has. The CNA's like Sonny, Maddie, Dean, Alex, and Arlene were also fantastic. I am forever grateful.

I'm writing this as I'm laying in my hospital bed, yeah that's right. I've been in Straub Hospital for one and a half weeks and probably won't be getting out any time soon. These Doctors, Nurses and staff don't miss a trick. I won't go anywhere else for treatment. As of this time, my doctor has literally saved my life three times. You can't go wrong coming here when you need help. From their valet service, in house food, cleanliness, hospital aides, Technicians, Nurses and of course the Doctors. Whatever you need, you'll be well taken care of at Straub Hospital. I wouldn't even think of going anywhere else.