Yvonne Kwan's Online Review Report Card

Dr Kwan always shows exceptional care for patients especially myself. I’m 70 and have never had a Dr that shows such concern for her patients in my life up and until now. If she were running for President she would get my vote and I’m sure she would do better than the one we have now. She calls me at all different times to address my problems especially with prescription problems. She always takes the time to review my labs and isn’t afraid to tell me I need to do better. She has my deepest gratitude and Thankfulness and I want to thank Straub for having not only great Doctors like Dr Kwan and great personnel and facilities. My wife and love you Dr Kwan.

I want to thank Dr Kwan for her excellent care given to my Mother, Betty Fo, for many years at the Hawaii Kai Straub Clinic. It has been 5+ years since Mom's last visit to Dr Kwan but want to commend her on providing the best care possible. Betty Fo recently passed at 99 years young thanks in part to Dr. Kwan. Diane Sewell, daughter

Good advisor, terrible listener. She would not believe my concern that an antiviral medication she prescribed gave me acute renal failure. Only after 3 calls about symptoms: extreme pain on both sides of lower back, failure to urinate, bloating, intense smell of ammonia did she put an order for a blood test. The test confirmed that I had renal failure. She said the pain I felt on both sides of my lower back was muscle spasms. She said the ammonia I kept smelling was from dehydration.

I am Dr. Kwan's patient for 10 yrs . Dr is very dedicated, efficient and extremely thorough. She also sees my wife and we are both very satisfied with Dr. Kwan being our Primary care provider. The staff are very friendly and easy to be on a first name basis with. I rely very highly on her instincts and judgment and Doctor also takes in my wants and desires; such as exercising over meds or diet over pills, which she monitors closely and re-addresses with success or failures. Office is clean.

My wife and I have been with Dr kwan for quite a few years now since before she moved to Hawaii kai branch. When she informed us that she was moving far from my residence. She asked if we wanted to transfer to another doctor closer to home. We liked her enough to put up with the H1 commute. She does get behind but I accept that as being thorough and focused on the patient she's with. I appreciate it when it's our turn. She's always pleasant and energetic she cuts to the quick and asks the right questions to get to the crux of an issue. Where she burns minutes is in the detailed explanation of an issue. Again, acceptable to us, as I need to know in detail what's going on. We're glad we have her as our PCP. Btw when I go to see a doctor any doctor its not a social visit. If they smile and say hi that's more then I expect.. In that regard she is above expectations ,with a smile and a handshake at each greet. The staff is also very friendly and do their best to insure all bases are covered for your visit. Planning to stick with her as long as my insurance days I can.

The BEST... Bedside manner... knowledgeable Listens... spends time... genuine... kind..Personable... professional... on time...Caring... smiles... what more could you want ina Doctor? Highly recommended!

She is excellent and personable.

She was dismissive and not very compassionate or understanding when I needed her help.

Dr. does not listen to concerns and forms her own opinion on other past experiences rather than the current situation.

Poor listener.