Cooley Smiles's Online Review Report Card
Cooley Smiles
4.6
Average Star Rating
258
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Review Summary
Cooley Smiles received 95.0% positive feedback, with patients praising the friendly staff, excellent care, and nice office environment. However, 5.0% of the feedback was negative, primarily citing billing issues, administrative errors, and lack of professionalism. Overall, the practice offers exceptional service, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
HealthGrades
Facebook
RateMDs
Vitals
List of Cooley Smiles's Reviews
I wish they would of informed me in the beginning my options to get my tooth fixed. But overall the ladies were fine.I figured out a great plan with another dentist office.
Reviewed On Yelp
I have been to SO many dentists due to cavity-prone teeth/moving- Cooley Smiles is the best dentist group I have seen. First, the admin staff is responsive and on your side. They work with you to address all concerns and make sure you know costs on the front-end. The dental staff are great, cleanings are a breeze because they are so gentle with the teeth and gums. When making decisions on fillings or more advanced care (crowns, root canal), Dr. Kelly walked me through her logic on my x-rays and digital photos of my teeth. This meant I could see her rationale with my own eyes, rather than second-guessing if the treatment is actually needed. Dr. Kelly also follows up through email after major appointments to check on you, which I appreciate so much. Great people and dental/administrative practices at this facility.
Reviewed On Google
I have been a patient for years and the Cooley team is incredibly attentive, professional and friendly. I highly recommend this practice!
Reviewed On Google
I have been to SO many dentists due to cavity-prone teeth/moving- Cooley Smiles is the best dentist group I have seen. First, the admin staff is responsive and on your side. They work with you to address all concerns and make sure you know costs on the front-end. The dental staff are great, cleanings are a breeze because they are so gentle with the teeth and gums. When making decisions on fillings or more advanced care (crowns, root canal), Dr. Kelly walked me through her logic on my x-rays and digital photos of my teeth. This meant I could see her rationale with my own eyes, rather than second-guessing if the treatment is actually needed. Dr. Kelly also follows up through email after major appointments to check on you, which I appreciate so much. Great people and dental/administrative practices at this facility.
Reviewed On Yelp
Fantastic service, extremely professional, best dentist office I've ever been to! Definitely recommend!
Reviewed On Google
Incompetent , pompous and be ready to have a lots of unnecessary X-raystaken.
Reviewed On Google
Love this place so much I don’t even brush my teeth anymore, just so I have to go back more often! Seriously though...awesome staff and service!
Reviewed On Google
Been a patient for over 25 years. And my family has been patients for even longer. They are amazing and super friendly. Love Cooley Smiles!!!!!!
Reviewed On Google
My family and I love Cooley Smiles. Our experience with Dr. Kelly, Yazmin, Judy and the Cooley Smiles has been outstanding.Thanks for your terrific dental care and customer/patient service.
Reviewed On Google
Can’t say how happy I am with the work and care I received from Dr. Mindy Gerakos! The end result exceeded my expectations and gave me so much more confidence in my smile. I was nervous about having work done on my front teeth and that the results could potentially look unnatural. That wasn’t the case at all, and I was happier than I have ever been leaving a dental appointment. I would highly recommend this practice as the provider showed so much precision and detail in her work. Thank you for making a big difference for me!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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