Matthew Brown's Online Review Report Card

I wish I could give Zero stars. There is a reason why Dr. Matthew Brown is no longer in his own private practice. He doesn't listen to his patients!!! I have seen Dr. Brown for 7 years, including 3 days before he closed his practice on Ingersoll. My fifth and final set of tubes were a pair of permanent tubes (to never fall out), I've had for 20+ years. On many occasions he made remarks that HE did not like that I had permanent tubes at my age, I told him to just clean the tubes. Our last appointment, without warning, notice or numbing solution, he proceeded to pull my left permanent tube out causing severe pain and bleeding which lasted several days. He dropped my tube to the floor before I could see it. In my records, in our last visit notes he states that the tube was just lying in the ear canal. Where did the blood and pain come from? Now I have severe diminished hearing in my left ear. UPDATE:. Not 10 months after this tube was pulled, I ended up having another tube installed by another Dr. The hole completely healed up. If I could I would send that bill to "Dr." Matthew Brown for payment.

Dr. Brown has always been very helpful and willing to listen when my kids have had a problem. He gets to the point and tells it like it is. We have been going to him for over 10 years and will continue to go to him. Highly recommended.

Destroyed my nose. Been to multiple doctors who have peaked in my nose and said, my gosh, did you use to see Matthew Brown? He should have his credentials revoked

I wish I could give Zero stars. There is a reason why Dr. Matthew Brown is no longer in his own private practice. He doesn't listen to his patients!!! I have seen Dr. Brown for 7 years, including 3 days before he closed his practice on Ingersoll. My fifth and final set of tubes were a pair of permanent tubes (to never fall out), I've had for 20+ years. On many occasions he made remarks that HE did not like that I had permanent tubes at my age, I told him to just clean the tubes. Our last appointment, without warning, notice or numbing solution, he proceeded to pull my left permanent tube out causing severe pain and bleeding which lasted several days. He dropped my tube to the floor before I could see it. In my records, in our last visit notes he states that the tube was just lying in the ear canal. Where did the blood and pain come from? Now I have severe diminished hearing in my left ear.

Dr. Brown knows what he is doing. Great ENT. He’s quick because he knows what he is doing. If you want an ENT to sit and bs/chat with you about nothing for 30 minutes go elsewhere. Thanks doc!

He was excellent! Had tonsils removed and minor nose and ear surgery. Now I feel better than ever. Dr. Brown was very down-to-earth and easy to talk through my options. He listened to everything and had a different approach than Iowa ENT. I would highly recommend him!!!

One the best ENT doctor, been going for 20 years.

I am not a patient of his, however, I work in a medical office where we do work very closely with Dr. Brown and his staff. I have never been treated so rudely and so unprofessional by a physician and his nurses. I can guarantee that I will not be referring anyone to this clinic as I feel your patient care will not be met. Where I work, we do everything in our power to make sure that every little detail is met in order to have the best outcome of your diagnosis and/or prognosis because that is what you DESERVE!!

Dr. Brown and his staff were completely unprofessional and rude with my encounter with them. I would never refer anyone to this clinic on the level of disrespect that I had endured. The level of patient care on their behalf was very disappointing. Being employed within the medical field, I have been in contact with many doctors and nurses and by far this the most unprofessional experience I have to deal with.

Had a Tonsillectomy done by Dr. Brown, he was very quick and to the point, and was always available to answer questions for me. His staff at the head office were also very helpful.