Molly Kresin's Online Review Report Card

5 minutes ago If I could give her a 0 as a rating I would. After roughly 6 months of care at the Mayo on 134th St & Shea, I elected to transfer my primary care to Mayo of AZ. I have had the best doctors @ 134th St & Shea & also 5777 East Mayo Blvd. I scheduled an appt with Molly Kresin DO @ the Arrowhead location to transfer primary care. The 1st appt was for a physical. I have never been treated with such disrespect by a doctor. The 1st thing she said to me was sorry Im 30 minutes late I had to read through your file of treatment for the last 6 months. That was the 1st sarcastic remark. I expressed my pcp outside of Mayo was leaving her practice and the purpose of this appt was for a physical to establish primary care. I explained I had concerns that I would like to elect some addl testing that could explain a diagnosis I recieved. She threw her arms up in the air and stated she doesnt order these types of tests and she was annoyed and actually rolled her eyes at me. She was unprofessional and rude. I explained a particular medication was not working as much for my condition as when I had first started taking it & she rudely stated that she does not prescribe medications. I corrected one of her statements to clarify and she raised her tone, clenched her mouth and said Is that not what I just said? I stood up and said shame on you, you should not be a doctor. I walked out. I said something to her nurse. I told the front desk that I do not appreciate being treated with such disrespect by a doctor. Administration pulled me into there back office to apologize. Shame on you Molly Kresin, doctors do not take an oath to belittle their patients, roll their eyes, raise their voice, throw their hands up in the air & act combative. I paid to be seen by a professional and I do expect to be treated with respect, dignity, professionalism & compassion. Danielle Christian

Overall I like Dr. Kresin, but the Arrowhead Mayo office she is at is expensive, especially for labs. With this crappy obamacare high deductible if I do labs at the Mayo lab they really OVERCHARGE. Only 2 of 4 labs she ordered were covered with my *** FREE *** well care exam. The other two cost over $300. These two non covered tests at any other lab nearby would have cost me $48, total. Again I think she is a fine doc but learn more about why she might be ordering each lab test and consider shopping this by calling the insurance folks before you get them done.