Davidj. Congdonmd's Online Review Report Card

Fraudulent biller. Exists only to maximize his income. Doesn’t care about patients.

I saw Dr Congdon about my clogged ears. He took out the wax. He then looked up my nose for no reason and charged me $345. It was unnecessary and he also used the incorrect code so he could upcharge. The code he charged for required a local anesthesia which I definitely did not get.

The nurses and other staff was very friendly, but for the few seconds I actually saw Dr, Congdon he was not personable or very friendly.

52, Male. Went in for difficulty breathing through my nose. One side was always plugged up it seemed. I was using nose spray daily Dr. Congdon did surgery for a deviated septum. The first few days post surgery were very uncomfortable. I had it done on a Friday, and the stints stayed in over the weekend. After they pulled the stints out on the following Monday, I could breathe better than I ever thought was possible. I just had my 6 month follow up, and still can breath through both sides of my nose exceptionally well. I haven't had to use nose spray since the first couple weeks of healing post op. From the from the initial consultation to my last check up, Dr. Congdon and his staff were very personable, knowledgeable, and professional. It may not be for every person that suffers from a chronic stuffy nose, but it worked extremely well for me, and I am very happy I had it done.

Dr. Congdon explained procedure carefully.

Ear lope repair for stretched ears costs $900 per ear. People deserve to know this before spending $100 on a consultation. The secretary staff is AMAZING. Hands down, very kind and genuine. If I would’ve known BEFORE my consultation that the cost of my 2 gauged ear lobes (meaning 6 steps up from the normal 18 gauge for regular earlobes.) would be $1800 plus $90 for “tray” and $100 for consultation I would not have scheduled the consultation. HAVE PRICES LISTED. Normally, I’m not a “Karen” just be straight forward with people from the get go.

So I will say a couple of things, first off Dr.Congdon preformed 2 surgeries on my daughter when she was 2 and 3 years old she had tubes both time in her ears and tonsils and adenoids removed on the second round. She is now 13 years old and started having issues with pain in her ears we visited Unity Points walk in clinic we were told they couldn't see any infection or anything else that would be causing ear pain. Then a few days later same ear was painful and caused us to visit the Allen ER. There I was informed that there was a hole in her ear drum, the physician there prescribed a drop for her ear and recommend we visit the specialist who did her surgeries for the tubes. I called the office where I was told that I needed to get a referral. I do watch commercials on TV and hear them on the local radio all the time that you can schedule an appointment here without a referral. However I did call her PCP and explained all the issues I had asked if I would need to bring her in or if they could review the notes from the 2 recent visits to physicians. Now I'm being told that per Dr.Congdons office she needs to be seen by her PCP first. Honestly I believe this is discrimination based on our medical insurance (as I currently receive state assistance) however this office was more than happy to preform 2 separate surgeries years ago when we were covered with John Deere insurance. I guess since this is the way we are being treated. I will go elsewhere for any and everything that this office offers.

While I originally thought the sinuplasty and rhinoplasty were a life saver, I've since learned that Congdon might not be the best option in the Cedar Valley. I've recently returned to him to sign work accommodations papers for chronic sinusitis and allergies that have persisted for years. He verbatim said to me "Well, I'm a doctor. I don't sign papers, I treat patients." He then recommended I get balloon sinuplasty, which he has already performed on me in 2017. We all have to sign papers in order to be active participants of society, or to legally operate a health facility. That was a poor excuse.

Dr. Congdon and his entire staff and his team at Buchanan County Center, words don’t do them justice. Yes Dr. Congdon is incredibly talented, intelligent, articulate, down to earth, caring, see I could go on and on. I would trust nobody else. If you are interested in any procedure-STOP this is the Doctor and staff.

Had a deviated septum and got a surgery from Congdon… I can breath again!! Highly recommend.