Unitypoint Health's Online Review Report Card
Unitypoint Health
3.7
Average Star Rating
88
Total Reviews
13
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Unitypoint Health's Reviews
If you take appointments, you're not an express or urgent care or anything of the sort, it's just a family practice that stays open late.
Reviewed On Google
My grandson who is 3 years old was taken here with a severe cough and runny nose and was told to take zyrtec and the cough could last up to 6 weeks. The next day took him to his regular doctor and he had bronchitis and a bacterial infection. They did not take the time to look at him at all.
Reviewed On Google
They are 👍
Reviewed On Google
Seen Dr. Payne - she did a great job. Good experience
Reviewed On Google
Isabella was very rude and hung up on me today!
Reviewed On Google
They open at 8am and I showed up with my two kiddos at 820am and they wouldn’t see us because they “already seen their two walk in patients for the hour” she told me I should have scheduled an appointment. I thought this was a walk in clinic? No one else was sitting in the lobby either. I don’t get it.
Reviewed On Google
Best urgent care experience I have had. Very clean, outstanding service at the front desk, the NP was so kind and fast as well. I even got a follow up call 2 days later confirming my child was feeling better. Highly recommend! Thank you for your care!
Reviewed On Google
Made an appointment showed up 15 mins early.. hour and 25 minutes after my kids are telling me they are hungry and my baby is crying did I ask how much longer it would be. Nurses do not have any empathy or manners and told me they don't know it would depend on what others were here for some are getting xrays. Mind you, this was a walk in and I made my 415pm appointment at 9am. I will not be back to this location ever.
Reviewed On Google
I had an infection in my hand on a weekend that needed more immediate attention than waiting for an appointment with my primary care doctor. I had excellent care from both the nurse and the NP that day. The front desk was nice too. I made my appointment Sunday night, for an early morning slot. I went a bit early and was told to wait until my scheduled time. Okay by me. If it's an emergency, you should be going to emergency rooms. Urgent cares are not emergency rooms. They 'prefer' appointments. Some urgent cares say walk-ins on their sign, not all do. Choose accordingly. So many comments indicate people see the word Urgent and expect an urgent, immediate response, similar to emergency rooms. Maybe urgent cares should be called "not quite an emergency care". There are other urgent cares in the Cedar Falls/Waterloo area. Check wait times googling 'urgent cares near me'. Pick accordingly.
Reviewed On Google
Awesome experience “Thank you UnityPoint Clinic - Express”
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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