Valley Ridge Family Dental's Online Review Report Card

Dr Johnson and team are really great - very thorough, and very considerate of the overall experience. There is no shame if you need work done on your teeth; they provide great education during the visit as well!

The worst! I wish there were a zero star option. My 70 year old mother now has multiple problems with her teeth because of this dentist. She pushes procedures that are unnecessary creating more problems. First, she removed a filling that was in perfectly good shape but it was silver. She suggested changing it to a white filling and unfortunately my mom believed it was the correct thing to do. Two weeks later that tooth fell apart. Second, my mom needed a crown on another tooth and Dr. Johnson told my mother she would need crown lengthening which is a very painful procedure. Thankfully, based on previous terrible advice from Dr. Johnson, my mom was smart enough to get a second opinion. Sure enough, the new dentist indicated crown lengthening is NOT necessary, and the previous silver filing should have never been removed. This has created multiple problems and my mom has a terrible infection in her mouth now. The new dentist prescribed not one, but two strong antibiotics. My mom will now need a root canal in the tooth that fell apart due to Dr. Johnson’s horrible work. I am so furious about what my mom is going through. Trust me, Stay Away from this dentist!

This place is the best dentist I've been to in DSM area. They're punctual, kind, and the dentist's work is impeccable!

Couldn't be happier with the care I receive at Valley Ridge Family Dental. I've struggled to find a gentle and caring dentist office but I found that here. I always get in right away, never have to wait, they are speedy and thorough. I'm in and out within 20-30 minutes. They never push unnecessary procedures on me. They are kind and respectful and I appreciate that. I'm very happy I found them.

Kindest place ever. Even after they stab you in the gums

I highly recommend this office! I was pleasantly surprised how much time Dr. Johnson spent going over every part of my appointment, yet I was still able to be in and out during my lunch break from work. I got in right away at my appointment time, and the entire office was professional and pleasant. She was the first dentist to educate me on my insurance covering fluoride treatment if I wanted it, and answered any questions I had.

Summary: very professional, thorough with their descriptions, and courteous throughout. I walked into this office a bit shell-shocked from previous experiences at other dentists. I've switched so many times and received so many x-ray exams that I wouldn't be surprised if my teeth are glowing green by now (that's how x-rays work, right?). There didn't seem to be a dedicated front office clerk but a hygienist came to the front to check me in and informed me of the forms I needed to sign. When the dentist came to see me, she listened to my concerns and answered my questions. She also explained her procedures before she went to town on my chompers. They seemed a bit understaffed (maybe because it's close to a holiday weekend?) but the service was professional and courteous enough for me to go back for my next cleaning.

Dr. Johnson does a fantastic job and has the best dental staff in town. They are always extremely helpful and nice! I can't recommend Valley Ridge Family Dental enough!

I just left my appointment here which was my first visit. I will NOT go back. My appointment was for a cleaning. I sat in the chair for an hour only to get xrays and a list of work they want me to have done. I asked if they were going to clean my teeth today, they said NO. They wanted me to come back for a "super" cleaning. I stated that I really wanted my teeth cleaned that day as my retainer was really bothering me and they wouldn't do it. What the heck!? So they wouldn't give me a cleaning , but wanted me to make an appointment to come back for suggested work. NO WAY. Also, very tacky how they have their receptionist randomly call people back who were on the caller id, but did not leave a message. Very Sales Driven - Not much heart. I would NOT give a recommendation for this Dental Office. Sorry!

I have been a patient of Dr. Johnson's for almost two years. I transferred from another office where I felt like I was just another number. Here I felt more welcomed and relaxed. They are very thorough and explained my needs well. I even got to see my X-Rays and up close photos of an area I was concerned with that turned out to be no big deal! I look forward to seeing them every six months.