High Desert Dental's Online Review Report Card
4.9
Average Star Rating
698
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
High Desert Dental received 81.4% positive feedback, with patients praising the friendly staff, professional care, and comprehensive services. However, 18.6% of the feedback was negative, primarily citing unorganized front office and lack of communication regarding insurance. Overall, the practice offers exceptional dental treatment, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of High Desert Dental's Reviews
I absolutely love all the people working with Dr. Pottinger, from front desk staff to hygienists. 💕 They truly care about their patients. I actually drive 2-1/2 hours for my appointments because I receive the best care at this office. Thank you!
Reviewed On Google
Everyone was incredibly helpful and nice here! Will definitely be coming back. Shout-out to Tina for answering the many questions I had and getting my requested documents about my cleaning.
Reviewed On Google
Wonderful people. Was treated really well. Appreciate the kindness everyone had.
Reviewed On Google
Love this dentist! The whole team took excellent care of me. I was very impressed with the technology they used to create my crown. It was much more pleasant getting a 3D scan of my teeth compared to the old method. I never felt a thing and was done before I knew it! Definitely recommend!
Reviewed On Google
This one is for Dani 😭💗⭐️⭐️⭐️⭐️⭐️ She coordinated my insurance to be able to help me get my Invisalign and was one of my first impressions of High Desert Dental. The space is clean and full of good vibes. I’m very happy with my treatment plan so far! AND DANI IS THE BESSSTTTTT!!!!!!!
Reviewed On Google
So nice and so efficient!
Reviewed On Google
The front-office staff, back-office staff, and the doctor at High Desert Dental are great. They do an outstanding job of making patients feel comfortable. I'm not sure anyone likes getting their teeth worked on, but if you have to do it (you do), you definitely want skilled individuals doing the work. At High Desert Dental, I believe this to be the case, based on my personal experiences and my family's'. I've read some of the more negative remarks on Yelp about this practice, and I find them almost comical. People want to blame others for things that are clearly their responsibility (Our oral health and dental insurance coverage specifics). These dental healthcare workers are asked to provide a service, then you don't like the aftermath of YOUR decisions such as post-treatment dental sensitivity and/or financial obligations for the work provided to you?? ....and then try to make yourself feel better by blasting these honest hard-working people on a website intended to help others make informed decisions, about things that really matter??? Get real. Tisk tisk ignorant-0's
Reviewed On Yelp
Great experience. Bri was so friendly and professional!
Reviewed On Google
First time there and I was impressed. Short wait, quick service and happy teeth 😁
Reviewed On Google
Outstanding experience for my 1st time at this office. Bro who did my X-rays was very informative. Austin, the hygienist who cleaned my teeth was super thorough, informative and GENTLE. Dr Pottinger was very thorough and professional with personality. The front staff were very focused and easy to talk to. Super great energy at this office. Rand P
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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