North End Dental's Online Review Report Card
3.7
Average Star Rating
33
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
North End Dental received 63.6% positive feedback, with patients praising the friendly staff, efficient care, and convenient office location. However, 36.4% of the feedback was negative, primarily citing poor customer service, billing issues, and lack of communication. The practice is appreciated for its quality dental care yet needs better customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of North End Dental's Reviews
This has been my dental office for the last 6 years. They have addressed any and all concerns I have. They are right in my neighborhood and have very friendly front desk staff and employees.
Reviewed On Google
Visiting from out of town. Called due to sudden tooth pain. Got me in that day. Dr. Chrisman diagnosed the problem as a broken down old filling, filled the tooth, and the charges were very fair. Staff was friendly & efficient. Very nice office. Would highly recommend this dental practice.
Reviewed On Google
Been going here for a few years. My last visit was less than satisfactory. Had to go in twice to get cleaning performed, was told it would all be covered, received bill for $190, didn’t even see a dentist either visit. When I called there was no “What can we do to make it right”, just “we’ll be happy to release your records to your new dentist”. Disappointing, they used to be reliable, honest and communicative. Not the case anymore.
Reviewed On Google
Dr Chrisman is awesome
Reviewed On Google
Love my dentist! Great location and great staff.
Reviewed On Google
Front desk person was unhelpful and inflexible. Office felt pretentious and unwelcoming.
Reviewed On Yelp
I find the staff to be upbeat and provide excellent care. I’ve been coming here for years, Dot is extremely efficient and helpful. Dental work has been appropriate and extremely skillful.
Reviewed On Google
Had a crown put in. No further attempts at selling or get me to spend more money. My experience was 10/10
Reviewed On Google
I have been going to North End Dental for about 5 years now. The doctors and hygienists are always great. They give you a variety of options for your dental care and focus on what will work best for you and your life. They get you in promptly when you have an emergency. The location is great and office is nice and welcoming.
Reviewed On Yelp
Lied to me over the phone about payment plans for patients without insurance. If you dont have coverage, make sure you have at least $1,500 for any major emergencies like I have found myself in. Embarrassing to fill out paperwork under the impression that they would assist me, especially for a broken tooth, only to be told my balance would be due immediately. Very little accommodation and hardly any sympathy for those who struggle to afford major procedures. Will not be going here any time soon, even once I receive benefits.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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