River Family Health's Online Review Report Card
River Family Health
4.8
Average Star Rating
121
Total Reviews
3
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Riverstone Family Health received 95.0% positive feedback, with patients praising the compassionate and knowledgeable staff, especially Kara DeLacy, for providing thorough, patient-focused care. However, 5.0% of the feedback was negative, primarily citing poor administrative processes and billing issues. Overall, patients appreciate the exceptional care, yet it needs stronger administrative processes and better communication on insurance coverage.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of River Family Health's Reviews
Still waiting on my CHILDERN PHOTOS. They mailed out to my home yet to get them. They can’t even tell me where or what location they even took them to be mailed or proof.
Reviewed On Google
Kara and her staff are absolutely wonderful. The care is consistently timely, professional, and compassionate. I highly recommend this office to anyone looking for a provider who truly cares about their patients.
Reviewed On Google
River Family Health has been my quarterback for a team of very knowledgeable experience professionals in all areas of medicine including natural Holistic. They are courteous compassionate and kind. They get to the root of the problem and help the healing from within. Great place , Great service to humanity. GREAT PEOPLE. IT is really nice to know there is someone one who believes in healing.. This facility and the Doctor who replaced Mary Swanson who was a fabulous doctor. is everything Mary was and more. She promotes natural healing and networks in the natural side of things. Knowing not every solution comes in the form of a pill or a knife. This is TOP Shelf medicine physically mentally emotionally and financially. Trusting your life with the right people Is important.It is the most important investment you have in the world. FAIMILY RIVER MEDICINE HAS BECOME MY FAMILY. OTHER CLINICS Most people PRACTICING Medicine are taught and funded by big Pharma and Surgeons From big Hospitals. Unfortunately when you go to a box store like wall mart.the feeling you get from their practicianers SAYS IT ALL. GO HOME TAKE A PILL DONT EAT FOR A COUPLE OF DAYS COME BACK AND WE WILL CHOP IT OFF OR CUT IT OUT. WATCH YOU LEAVE YOUR BODY IN THE CARE OF TAKE IT FROM SOMEONE WHO KNOWS. MARK Minton Boise Idaho
Reviewed On Google
Just s terrible experience all around.
Reviewed On Facebook
This office is a nightmare! Tried for 2 weeks to get my prescriptions called in and finally they were sent with the wrong mg. The pharmacist called them and they denied the actual dosage I take so my husband ended picking them up paying 15.00 for the wrong milligrams! I called dr. the next day, the girl was rude, told me they would call me the next day and they did not. Would not go there if I were dyeing! Told sorry, we forgot to put your px in the system the first call, oh sorry it took so long the Dr. had the px on her desk for a week before she approved them, the third call, sorry for the misunderstanding, then the wrong thing was called in! Terrible, terrible office!
Reviewed On Yelp
I was looking for a new PCP and came across River Family Health and Bobbi Fuller. I have been seeing her for a couple of months now and have had multiple visits as we try to figure some things out regarding my health, and have had an incredible experience. She has consistently taken the time to listen to me, talk through things with me to make sure I understand, prioritize my involvement in decisions around my health, and try to get at the heart of my medical challenges. She is kind, patient, caring, and thorough. I’d recommend her to anyone!
Reviewed On Google
The staff and Doctors at River Family Health are wonderful people. It is a breath of fresh Air. In the Medical community. My Dr. MARY SWANSON LITTERALLY PUT HUMPTY DUMPTY BACK TOGETHER AGAIN..! She is the Captain of my medical Team. I am Blessed and getting healthier each day!
Reviewed On Google
Malia was awesome she listen to all my concerns and took her time would give 10 stars if I could. Definitely made the right choice switching from St Luke's to River family Health.
Reviewed On Google
5/5 stars for me!!! i had my nexplanon taken out for the second time (first time at riverstone), and all i have to say is a big thank you to kara. i was so scared for the procedure even though it was my first time and she reassured me in every way she could, i put my headphones on and closed my eyes and she went ahead and started. i definitely was singing very loudly lol. i love this place thank you!
Reviewed On Google
Mary and her nurse staff are a great choice . They are always very supportive, informative , and professional
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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