St. Luke's Clinic - Capital City Family Medicine: Boise's Online Review Report Card
St. Luke's Clinic - Capital City Family Medicine: Boise
3.9
Average Star Rating
1819
Total Reviews
7
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
St. Luke's received 74.4% positive feedback, with patients praising the friendly staff, expert care, and timely service. However, 25.6% of the feedback was negative, primarily citing administrative inefficiencies, poor communication, and long wait times. Overall, the practice delivers valuable care yet needs stronger administrative processes and better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of St. Luke's Clinic - Capital City Family Medicine: Boise's Reviews
I had to schedule a nurse visit asap for a shot for my nursing program. The front desk representative Nick was able to schedule me quickly and in the timeframe I need. The customer service was excellent. Every time I have had to make phone call to this clinic, I have felt heard and respected. Best customer service I have ever had at a clinic.
Reviewed On Google
To notch Doctors, Nurses and staff!
Reviewed On Google
Wonderful experience. Appointment now required.
Reviewed On Google
Dr. Munn and her associate were prompt, greeted me warmly, and were thorough and friendly as they dealt with me. My experience with them is always very positive!
Reviewed On Google
Fantastic staff from start to finish
Reviewed On Google
First through the door at 0800 and last in line to get blood drawn? I was told there are no appointments for blood draws.
Reviewed On Google
I heccen love this hospital. They're very helpful and have helped me in my transition a lot 🏳️⚧️
Reviewed On Google
I had an amazing experience with my primary care doctor as well as the gynecologists here! The kindest women that were really listening to my needs.
Reviewed On Yelp
Do not schedule, call or walk in unless you are an established patient with a doctor in this office. They will not be able to see you. It is not a walk in clinic. They are not accepting new patients. They cannot give you medical care. They are also too busy to be careful in the care they provide. Do not attempt to become a patient they are full. Find another clinic in st Luke’s or a different hospital system - this is a too busy clinic with a high probability of creating errors in your healthcare.
Reviewed On Google
This place is not an urgent care. It is appointment only and they have the right to deny care without assessing a patient unless it’s an emergency which realistically is just EMTALA law, make sure they never bill you for urgent care services. Staff was nice, security guard actually most helpful.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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