St. Luke's Clinic - Idaho Family Physicians: Boise's Online Review Report Card
St. Luke's Clinic - Idaho Family Physicians: Boise
3.9
Average Star Rating
1647
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
St. Lukes received 75.0% positive feedback, with patients praising the friendly staff, knowledgeable doctors, and efficient service. However, 25.0% of the feedback was negative, primarily citing poor billing practices, disorganized scheduling, and long wait times. Overall, the practice is appreciated for quality care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of St. Luke's Clinic - Idaho Family Physicians: Boise's Reviews
It is nearly impossible to see a doctor here at St.Lukes, or anywhere in Boise or Meridian, Idaho. Worst of any metro area I have dealt with including Salt Lake City, Provo, St. George, Dallas, Texas or even little Afton, Wyoming. Just be forewarned. It did NOT used to be that way in the Treasure Valley, even 10 years ago.
I always feel well cared for by De Erwin and the staff at Idaho Family Physicians
Dr. Hofstetter sees our family and is so compassionate and caring. She really listens and tries to figure out the best plan of care with her patients. My kids love her. We have also seen Dr. Rulon for both of my children and her bedside manner with my children is so wonderful. She is very inclusive in the plan of care. Hands down best experience with two providers who really have concern and compassion for their patients.
Dr Erwin is wonderful. Relatable, helpful, empathetic. Even though the regular office has moved, the location was easy to find and the front office staff were great.
Right on time and Dr Rutherford is great!
The absolut Best!
Terrible place, good luck getting in an appt with Dr. Rulon. I've been trying to see her for over 2 years now as she was my PCP. At first her office at 130 E. Boise Ave. told me that she is no longer my PCP, then they apologies that she was my PCP and I made an appt in Feb. 2023 for Mar. 2024. Well I just received a letter like the cowards that this office is, that my appt in Mar. 2024 has been canceled so I called and asked when I can get in to see her and the phone representative told me she is booked until next year ha! GFR! You couldn't pay me to go see her again!
Staff was friendly and professional. Advice was very helpful!
Always addresses all my needs and questions and has great advice and recommendations.
The staff at this clinic are always friendly, efficient and helpful! I wish everyone could have a provider as wonderful as Dr Hoffstetter! I feel so lucky to have her as my primary MD!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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