Primary Health Medical Group Ent - Vanguard Way's Online Review Report Card
Primary Health Medical Group Ent - Vanguard Way
4.7
Average Star Rating
76
Total Reviews
19
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Primary Health Group received 92.1% positive feedback, with patients praising the providers' professionalism, thoroughness, and caring staff. However, 7.9% of the feedback was negative, primarily citing misleading communication and questionable billing practices. Overall, the practice is valued for its compassionate care but needs better transparency in services offered.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Primary Health Medical Group Ent - Vanguard Way's Reviews
You guys are awesome, great work and great care!
Reviewed On Google
Great service. No waiting. Everyone was friendly.
Reviewed On Google
Dr. Majors and Shannon Gardiner are both wonderful providers! Dr. Majors did a tongue tie release surgery for my child and even called me personally after we left the hospital when I had a post surgery question. The results of the surgery have been great!
Reviewed On Google
Check in Staff are always pleasant and kind. Shannon is The Best. Kind, patient, involved. She explains test results and procedures. Always asks if there is anything else she can help me with. I appreciate this office.
Reviewed On Google
Very thorough, took time to answer my questions. To make sure I understood what was going on with my Ear and my nose.
Reviewed On Google
The ENT here was an absolute waste of time. I filled out information online of what I was there on paperwork, then again on paper in office, then had to tell the nurse the entire thing, then the doctor the entire thing. They called me back 15 min after my appointment time. The doctor was another 15 minutes after the nurse left. Only to spend maybe five minutes with me and tell me to try nasal sprays and if I wanted my nose to look good to go the cosmetic route because otherwise it’s look bad. No other alternatives were offered. Doctor did not want to listen to how I have certain nasal sprays I have to avoid anyways for ingredients and just told me to try them anyways.
Reviewed On Google
Dr. Mathew Mors did my nasoplasty surgery and he has been prescribing my nasal sprays for years. I went in for my annual appointment and he informed me that I don’t need to see him every year to get my nasal sprays renewed, he will just renew it for me. One of my nasal sprays were renewed but the other wasn’t. The office said I need my annual but why would Dr Mors say he would refill it without me coming in every year because he knows I need it refilled due to my nose having a hole in it after the surgery he did on me. Now he refuses to refill it for me unless I come in. Don’t tell someone they dont have to when they do. The receptionist yelled at me and said my last nasal spray was filled by mistake.
Reviewed On Google
I want to thank Shannon gardener that she cleaned my ear before I love her.
Reviewed On Google
I forgot about my appointment so thst I expected to be late, but they managed to do a bit of a reshuffle and got me into Dr Majors only slightly later than planned. Sympathetic and willing to work around my forgetfulness. Thanks.
Reviewed On Google
Shannon Gardiner, our PA, always does an excellent job. We highly recommend her. The rest of the staff was very professional and personable also.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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