Portneuf Medical Center's Online Review Report Card
Portneuf Medical Center
3.3
Average Star Rating
824
Total Reviews
389
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Review Summary
Portneuf Medical Center received 78.2% positive feedback, with patients praising the compassionate staff, quality of care, and efficient service. However, 21.8% of the feedback was negative, primarily citing poor billing practices, insufficient communication, and extended wait times. Overall, the center is appreciated for its dedicated staff yet needs improved administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
| Review Sites Found | Average Score | Number of Reviews | Recent Reviews | Listing Status | Grade |
 Google
|
3.4 | 623 | 380 | Found | D |
 Yelp
|
2.1 | 13 | 0 | Found | E |
 HealthGrades
|
0 | 0 | 0 | Found | E |
 Facebook
|
3 | 188 | 9 | Found | D |
 Vitals
|
0 | 0 | 0 | Found | E |
List of Portneuf Medical Center's Reviews
They have to very best staff I have ever encountered. Well trained, well educated, caring, patient and willing to go to an extreme. Very good care and insight.
Reviewed On Google
My medical association with hospital personnel has been excellent. The environment is always pleasant & helpful!
Reviewed On Google
The Bariatric surgical team of Alexa Roth is the best I've ever seen. So professional, caring, excellent instructors, and personable. Like Family. I feel so lucky I found them to help me with my health.
Reviewed On Google
It t seams to be a very nice place and the people that I meet with where very nice.
Reviewed On Google
I’m always greeted by smiles and nice greetings at the reception area. My experiences with Dr Webster and his nurse have been very positive. Brenna is friendly and professional. Of course, Dr Webster is quite impressive. He listens, is thorough and is easy to communicate with. Positive experiences.
Reviewed On Google
The staff at Rocky Mountain Surgery Center are absolutely the best! They are always friendly and so helpful and so kind. They make a good team. I recommend them 100% to everyone.
Reviewed On Google
I have had nothing but negative experiences with this hospital in more than one area most recently being in the surgical specialist Kim PoludnianykMy daughter broke her tibia and Kim put it in a cast found out she did not angel my daughters leg in the right degree and my daughter was in pain because of this. I would not recommend her at all.I have had nothing but negative experiences with this hospital in more than one area most recently being in the surgical specialist Kim PoludnianykMy daughter broke her tibia and Kim put it in a cast found out she did not angel …More
Reviewed On Google
Outstanding medical care.
Reviewed On Google
My mom and I have gotten hung up on so many times trying to get updates on a family member that got admitted. Every one except the nurse have been horrible, bad attitudes, and just plain rude. This family member couldn't breathe when she got to the emergency room and almost made her wait til my mom basically had to yell at them to actually get her seen. We shouldn't have to do extra measures like this to get seen for an emergency.My mom and I have gotten hung up on so many times trying to get updates on a family member that got admitted. Every one except the nurse have been horrible, bad attitudes, and just plain rude. This family member couldn't breathe when she …More
Reviewed On Google
have visited PMC twice in the last 2 weeks...once for cardiac imaging and once for an ER visit...Everything in the Cardiac imaging was as expected....except I had to return the second day because there was no-one to read the images the first day...(guy was on vacation for 2 weeks) So I came back for the second day...said Cardiology would look at images in absence of their regular guy....so it would take a day or two....fast forward 2 weeks and several calls(with reports that cardiology couldn't get the images read...well I got my call today...2 weeks after imaging...their guy got back yesterday....pretty pathetic....glad It was only my heart...nothing important...Second visit...ER...waited for hours to be seen...hours....with a young child/dog bite...apparently more critical patients came In....They say us for a few minutes....gotta love the PA who treated us...she rocks...but then we waited for what seemed like forever more to get discharge papers...Had to go ask for them...then it was short and brief...sent us with a prescription to fill to prevent infection....We were discharged 30 minutes after every pharmacy in town was closed(weekend) couldn't get filled til next day...frustrating...we live 20 min out of town...They should be aware of such things and offer outpatient pharmacy options for after hours discharges....have visited PMC twice in the last 2 weeks...once for cardiac imaging and once for an ER visit...Everything in the Cardiac imaging was as expected....except I had to return the …More
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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