Legacy Dermatology's Online Review Report Card

This is my 3rd visit to Legacy and let me tell you, these guys are consummate professionals. Their bedside manner is the best I have experienced and they treat you like a person not a number. These things are of the utmost importance to me and I appreciate you and your staff immensely. Thank you!

Perfect first visit! Entire staff was very kind, courteous, professional and efficient. Dr. Bradley was perfect from start to finish. I had all my concerns explained and treated perfectly. Highly recommend to anyone searching for a dermatologist.

Great first time experience here with Dr. Bradley. I was in for a scare but he quickly diagnosed me and gave me medications for my problem. Very kind and straight to the point. 🙏

Was there with my husband for his Post surgery visit and asked Dr Bradley to look at something on me . He decided to biopsy it immediately as he was concerned. I am very grateful that he is such an attentive and caring person.

Very friendly staff, quick in and out doctor answered all my questions

Professional and personalized service.

First impressions are Very important. Just like a job interview, or first time meeting your future in-laws. My First impression walking in was not impressive @all. The receptionist had a stone cold look, I wasn't welcomed with a smile not a "Hello" or a "Hi, may I help you? " I announced myself as her cold piercing eyes looked at me with such "I don't really want to help you, I just like sitting here and get a paycheck ". Let's go on...she handed me tablet, explained what it was for(with her stone cold face. I really thought she'd break if she were to smile just a little). I sat down filled out the my demographics into tablet etc. So the Medical Assistant takes me in the room says "Dr will be in as soon as possible " I wait. He comes in I feel frazzled, I feel the appointment went as planned(for him)"let's see this patient within 15 mins to make my money and go to the next". I truly felt rushed, and I felt Dr. Laurence threw medical terminology too fast to comprehend. He said it as if I knew what he was talking about(like a colleague talks to another colleague). So check out time! I was waiting to be signed out while the 'stone face girl' was done talking about her fiancé and her wedding plans with the Drug Rep. Oh she was done after 7 mins, she then acknowledged me. I was put on the spot and asked if I was going to buy the recommending products which the Dr offered. Which are only sold only in his office. I was perplexed, I wanted to buy but I wasn't sure of the cost. It should have been offered like this" Dr. Laurence is recommending the ___lotion at the price of $$, and the ____cream at the price of $$". Then I could've been given the choice to buy or not. But to just throw products without a price made me feel as I were at a "Bargain Bazaar ". You know like you're walking through and you see something you like then you ask "how much is it"? It just made me feel 'cheap ' if you would. It was awful. They need to be RETRAINED at the front office, if you have 2 women sitting at the front and chit-chatting that's not good! They should have more of an office professionalism check-ins and check-outs. The Dr should explain with understanding English words and with a bit more time and not "how many patients can I see within an hour"! I gave 3 stars because I was diagnosed correctly. But I'm not going back. The search continues for a dermatologist. 🤷‍♀️

The sign in process was quick and easy. The appointment itself was just okay. The doctor was knowledgeable. It just kinda felt rushed. I understand this doctor is seeing many patients at many points in the day but there was a lot of medical terms that I didn't understand and I'm just going to read the overview from the patient portal and hope for the best. Then after the appointment it was a bit annoying to wait because a pharmaceutical professional was talking about personal life to the receptionist about a wedding and blah blah blah and I waited 15 minutes to check out.

Dr. Laurence was great! I learned alot! His assistant was very good she took great notes. Dr. Laurence explained my diagnosis in great detail. He listened and addressed my concerns. The office was very organized. My wait time to see the Dr. was minimal I will be returning. Thank you, CW

He took his time and was very thorough.