Prima Medical Spa's Online Review Report Card
Prima Medical Spa
4.0
Average Star Rating
143
Total Reviews
10
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Prima Med Spa received 72.9% positive feedback, with patients praising the professional staff, clean and welcoming environment, and effective treatments. However, 27.1% of the feedback was negative, primarily citing poor customer service, ineffective laser treatments, and unresponsive management. Overall, the spa is appreciated for its skilled staff, yet it needs improved customer support and service consistency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Prima Medical Spa's Reviews
I had such a great experience here! Taryn did my microneedling and she was amazing! She made me feel super comfortable from the start and explained everything really well too. My skin looks and feels so much better already, and I’m definitely going back to Prima for more treatments. Highly recommend Taryn if you book here!!
Reviewed On Google
Run don’t walk to Prima Med Spa. While it’s local for me, I felt like I was in a fancy downtown Chicago Spa! The esthetician Taryn is amazing and created the most relaxing environment while giving suggestions to get the best skin outcome. I’m getting ready for my daughter’s wedding in a year and already people are noticing my glowing skin!
Reviewed On Google
I’ve tried out a few med spas around the area and Prima has been my favorite!! The lobby is so cute and the staff are very friendly. I highly recommend seeing Niko for your injections. He has great communication, is super knowledgeable with the products/placement, and the kindest soul. I can’t wait til I work with him again! 🤍
Reviewed On Google
Alyssa was great and very sweet! Excited to have my next session of micro-needling done again soon.
Reviewed On Google
Amazing job!!! Love ashley!!! They do such a great job!!! Highly recommended ! Very clean, professional and just an overall great job!!!
Reviewed On Yelp
Nico is amazing! Very good at what he does. I highly recommend.
Reviewed On Google
Love this place. Clean and airy! As a middle eastern man who NEEDS laser, 10/10 recommend!
Reviewed On Google
Incredible service! The vibes are unmatched.
Reviewed On Google
I am not one for ripping small businesses but I feel like I needed to share my experience. First negative review here. This is in regards to their laser hair removal package. I purchased their buy 6 get 6 free last year. I have seen not 1, not 2, not 3, but what appeared to be the 4th esthetician in training with the owner at the front desk as I arrived. Red flags everywhere with the quick flipping of employees! Keep in mind this is all within a year-span. I was not surprised but irritated I had to deal with someone new yet again. I was in for my 12th and final treatment so I thought no big deal. The owner, Ashley, calls me up to the desk with a rude tone claiming they went above and beyond more areas that were supposed to be lasered and that my package ended in August. This was simply not true. At my last session, I discussed with the esthetician that I had one more session and potentially seeing where we were at at the end (if I needed to buy more sessions etc) which I fully intended to do because I still have hair (of course the icing on the cake after 11 treatments). I believe I saw the owner Ashley for one of my treatments after August and there was nothing relayed about that to me. I tried to buy at least one treatment to finish up the laser and since I drove all the way there and she said no. She then quoted me almost double what I bought the original package for and tried to sell me their monthly membership. I simply said no and walked out. I will not be going back and I do not recommend this business to anyone based on the customer service experience and overall disappointing end result of the laser treatment.
Reviewed On Google
Niko is a newer injector at Prima. He is so knowledgable and thorough, patient and focused on helping you reach your goals. I have seen him twice now and he’s the best.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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