Ashton Dental's Online Review Report Card
4.4
Average Star Rating
628
Total Reviews
127
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Ashton Dental received 86.0% positive feedback, with patients praising the friendly staff, professional service, and comfortable environment. However, 14.0% of the feedback was negative, primarily citing billing issues, rude staff, and poor communication. Overall, the practice is valued for its compassionate care yet needs better time management and clarified billing practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Ashton Dental's Reviews
Dr. Singh and Omar always make the visit pleasant. Becky made kids comfortable by turning on a movie while I was at my appointment. Very happy with the services
Great office!!! The front desk girls are always so nice. Dr Azimi and Alreen really help make my dental appointment feel like nerve racking.
I had an amazing experience at Ashton Dental! The service is excellent and everyone there is incredibly nice and welcoming. A special thanks to Dr. Azimi and his assistant Henri for their wonderful care and kindness. I highly recommend them!
RECEPTIONIST IS EXTREMELY RUDE! I had experienced another Office Manager being rude to a front desk employee twice. It made me so uncomfortable that when she stepped out to smoke, I asked the employee if she was okay and she was nervous to speak up for herself. I received 2 appointment reminder text messages on 10/22 for each of my (2) daughters for their Monday 10/26 appointments. I received a phone call from the office the day prior, but unfortunately I could not answer. When I called to reschedule, the receptionist yelled at me for only giving them a 30 minute notice. I tried to explain that my daughters appointments were in 4 days and she kept saying I was wrong. Then she yelled that she will cancel their appointments (I wanted to reschedule) and reiterated the WRONG appointment dates. Then basically hung up on me. I triple checked my calendar and appointment reminder text to confirm that she was in fact wrong! I will NEVER go back there again. My children have been going there for almost 9 years. Although the staff isn't the most bubbly, these two ladies take the cake! They should NOT be working with the public whatsoever!
Experience was good and great job by Dr azimi and Henri,great customer service, definitely recommend this office
I had a amazing experience here at Ashton dental, both Doctor Azimi and Henri were so kind and supportive and the lady in the front desk had a wonderful attitude towards I highly recommend this location 💯
RECEPTIONIST IS EXTREMELY RUDE! I had experienced another Office Manager being rude to a front desk employee twice. It made me so uncomfortable that when she stepped out to smoke, I asked the employee if she was okay and she was nervous to speak up for herself. I received 2 appointment reminder text messages on 10/22 for each of my (2) daughters for their Monday 10/26 appointments. I received a phone call from the office the day prior, but unfortunately I could not answer. When I called to reschedule, the receptionist yelled at me for only giving them a 30 minute notice. I tried to explain that my daughters appointments were in 4 days and she kept saying I was wrong. Then she yelled that she will cancel their appointments (I wanted to reschedule) and reiterated the WRONG appointment dates. Then basically hung up on me. I triple checked my calendar and appointment reminder text to confirm that she was in fact wrong! I will NEVER go bavk there again. My children have been going there for almost 9 years. Although the staff isn't the most bubbly, these two ladies take the cake! They should NOT be working with the public whatsoever!
Came in for an emergency and was offered a same day appointment. Staff was very friendly and the office was very clean. They also have a great discount plan for those with no insurance .
Service was excellent the staff was friendly
I’ve been coming to Ashton Dental for years, and I’ve always had a great experience! Dr. Odes Omar and the entire team are wonderful, professional, and caring. Arlene is especially amazing! She is so kind, welcoming, and helpful, and she always goes above and beyond to make sure I feel comfortable and taken care of. Her friendliness really makes a difference and makes every visit so much better. Dr. Odes Omar is also great and makes me feel like I’m in good hands. It’s nice to have a dental office I can trust and continue coming back to year after year. I truly appreciate the care they provide and would highly recommend Ashton Dental to anyone looking for a friendly, professional, and welcoming dental office!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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