Aurora Sonrisa Dental's Online Review Report Card
4.8
Average Star Rating
2463
Total Reviews
265
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Aurora Sonrisa Dental received 95.3% positive feedback, with patients praising the friendly staff, professional service, and clean environment. However, 4.7% of the feedback was negative, primarily citing rushed appointments and long wait times. Overall, the practice is valued for its compassionate care, yet it needs to improve time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Aurora Sonrisa Dental's Reviews
Excelente servicio muy amables y atentas con las personas.
Reviewed On Google
Muy buen servicio 👍 👌
Reviewed On Google
Gracias muy buena atención
Reviewed On Google
Good service
Reviewed On Google
Very disappointing experience. I waited 25 minutes to be taken back, and my actual appointment felt rushed. They took X-rays but never went over them with me, so I have no idea if I have any cavities or other dental concerns. Also for a first appointment, typically they do a full mouth x-ray and they did not do that, but watch they be quick to bill for one. The cleaning felt incomplete, with no flossing or coronal polishing. The staff was short with me, and nobody properly explained my exam or dental health. The only thing mentioned was that I grind my teeth, which I already knew. I expect basic communication, professionalism, and thorough care, and unfortunately, I received none of that here. I spent more time waiting than actually receiving treatment.
Reviewed On Google
Great service very polite personality great doctor very patient and polite. Highly recommend.
Reviewed On Google
Quick ,helpful, personable and professional thank you!
Reviewed On Google
Dr. Ghulam is amazing! Very professional, kind, and caring.Excellent service and highly recommended!
Reviewed On Google
I would not recommend this dental office based on my experience. The wait times are excessive, and having an appointment does not seem to make much of a difference. Even with a scheduled appointment, you should expect to wait an additional hour or longer, which shows little consideration for patients’ time. After dealing with these repeated delays, I decided to take my child to another dental office. Unfortunately, the experience became even more frustrating when I called to have her dental records transferred. Instead of making the process straightforward, I was told that they would not release the records immediately and that it could take up to two weeks. Patients and parents deserve timely service, clear communication, and a professional experience from start to finish. Based on my experience, this office fell short in all three areas. I understand that delays can happen in a medical setting, but excessive wait times and unnecessary difficulties when transferring records are unacceptable. If you have other options available, I would strongly recommend considering a different dental office.
Reviewed On Google
If I could rate this place a 0 I would this place is super unprofessional and they do a half job on the kids teeth. I have been here 4 times the first time I was seen an hour after my appointment only was given an apology. The second time brought my 3 kids and they were rushing and almost forgot to clean my daughter’s teeth before I spoke up and told them they forgot only given an apology. The third time had been rescheduled twice before being seen again, our appointment was pushed back 45 minutes because they had a juvenile inmate who jumped the line before us to be seen. The fourth time I took my daughter out of school was at her appointment 15 minutes early and was still told the wait was going to be well over an hour. Don’t get me started on the dental assistants who choose to switch between English and Spanish as if I don’t know what they are saying but that’s absolutely freaking rude to do.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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