Cool Braces Orthodontics's Online Review Report Card
Cool Braces Orthodontics
4.9
Average Star Rating
268
Total Reviews
65
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Cool Braces received 94.8% positive feedback, with patients praising the professionalism, friendly environment, and exceptional care. However, 5.2% of the feedback was negative, primarily citing unprofessional staff behavior and communication issues. Overall, the practice excels in transforming smiles yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Cool Braces Orthodontics's Reviews
My teeth are straight, and I'm proud of my smile--thanks to Dr. Tahir. The employees are pleasant, and there is plenty to keep you entertained while you're waiting for an appointment. I rather appreciate the house music playing while they work on my teeth. It's much better than hearing the whirrs of dentist equipment and suction sounds.
I’ve been with Cool Braces for the past 3–4 years and they have been amazing all throughout :) From Dr. Tahir and Dr. Lia to the entire staff (Shoutout Kim), everyone has always been so kind, welcoming, and helpful! They always make me feel comfortable and are so patient with any questions or concerns I have. You can really tell that they care about their patients and want everyone to have the best experience possible. I’ve had such a great experience with Cool Braces over the years and I’m so happy I chose them as my orthodontic office! I would definitely recommend them to anyone! 🤍
OMG where do I start. I've been under Cool Braces care for the past 1.5 years for my new Braces journey and I had a pokey wire after an adjustment last week. I hit the hotline by text and Natalie sprung into action. The Oak Lawn office was closed Friday however Natalie drove from the Berwyn office to Oak Lawn to make sure I was taken care of. If that isn't taken care of your clients then I don't know what it is. The entire team is always willing to do whatever is needed to make sure your experience is top tier. If you’re looking for ortho care for yourself or your family hands down Cool Braces is where you neee to go! I love ya'll ❤️!!
5/5 orthodontist office with great staff and doctors! From the movement you walk in, everything is explained amazingly and you feel part of the family! Would definitely recommend 😄
Very professional and hospitable, comfortable. Would recommend getting your braces done here
Dr. Tahir and the entire staff at Cool Braces took great care me and now my son. Coming here feels like walking in to see family! They gave me a gorgeous smile that I love showing off, and the service has always been top-notch from day one. Because I had such a wonderful experience myself, there was no question about where to bring my son when he needed braces. The entire team is so kind, professional, and genuinely cares about their patients. They make every visit comfortable and fun. I cannot recommend this office enough to anyone looking for amazing orthodontic care!
Muy amables todo el personal muy atentos en su trabajo muy buen trabajo se los recomiendo
Always handled my mouth with care and just a all around really nice clinic.
great love my teeth
yay this place rocks!!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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