Ascension Resurrection's Online Review Report Card

One of the worse jn emergency care i visited it security worsly trained and staff do not pay attention to the patients will not recommend this facility very poor behavior

Good for basic care. I've read some of the other reviews and tbh RMC is not on the same level as Lutheran General, Northwestern, they just aren't. That doesn't excuse poor professionalism or neglectful care. From imaging to family practice physicians to ER most were positive experiences. I hope others who have had issues reach out to appropriate management, they need to be accountable. Wish anyone using RMC the best. There's some really good doctors. Overall for a neighborhood hospital they do well.

I can't express how grateful I am for this hospital. My mother and I were on a flight to bring her from her facility that does not support the hospice she needed in California to New Jersey where I had everything set up for her at my home. Unfortunately there were complications in the air and we had to emergency land in Chicago. We were met by an ambulance that took us to a hospital I was entirely unaware of but could not have been more blessed by them bringing us here. At first her survival was the most important and when I told them the circumstances they helped put her at ease as much as they could. In a timely manner they took us to a level that helps with comfort care which I am also truly grateful for as she wasn't in that same pain. I'll do a separate review for the hospice associated with the hospital but they so quickly took her Rainbow hospice so she could be cleaned and made comfortable and blessed. The expediency and care associated with this hospital cannot be matched in my eyes. Her passing was peaceful and dignified and that is everything I could have asked for. And up until that point I had professionals with great care and understanding. I appreciate everything greatly.

Patricia lady from ultrasound is the best!!!

I can't express how grateful I am for this hospital. My mother and I were on a flight to bring her from her facility that does not support the hospice she needed in California to New Jersey where I had everything set up for her at my home. Unfortunately there were complications in the air and we had to emergency land in Chicago. We were met by an ambulance that took us to a hospital I was entirely unaware of but could not have been more blessed by them bringing us here. At first her survival was the most important and when I told them the circumstances they helped put her at ease as much as they could. In a timely manner they took us to a level that helps with comfort care which I am also truly grateful for as she wasn't in that same pain. I'll do a separate review for the hospice associated with the hospital but they so quickly took her Rainbow hospice so she could be cleaned and made comfortable and blessed. The expediency and care associated with this hospital cannot be matched in my eyes. Her passing was peaceful and dignified and that is everything I could have asked for. And up until that point I had professionals with great care and understanding. I appreciate everything greatly.

I chose Resurrection for an endoscopy / colonoscopy procedure. First experience with both - and I was delighted with the care and service. My registration was all completed online 4 days before I arrived. On the day of the procedure, I arrived 15 minutes before my scheduled arrival, expecting somewhat of a wait. Instead, I was welcomed into an open room, and the professional care team went into action. Each person I met with was cordial, professional and efficient. Before I knew it, my anesthesiologist was telling me “I’m going to put you to sleep now,” and then I was in waking up in recovery. Within 20 minutes, I was ready to go. Total time at the hospital - 100 minutes. I have a follow-up endoscopy in 2 months, and will definitely return to Resurrection for the procedure.

Terrible ER service. Uncaring. Disrespectful. Brought my dad for chemo related abdominal issues and GI bleed. He was very ill. He had difficulty holding his bowels and had to keep using the washroom during ER admitting process. Staff were laughing and mocking him. Would act very out put out when we asked if he could use a nearby bathroom. They made him walk to farther one every time. He had difficulty walking. Very rude and unfeeling. Did nothing to offer assistance. Mean mugged us most of the time. This on top of taking forever to get into an ER room. Terrible care.

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My daughter went to the emergency room at this hospital and waited 4 hours and eventually left without being seen or treated. I was surprised to receive a bill today for $440. For what? Sitting in a chair?